Microsoft
Frontier Banking Industry Advisor - EMEA (London)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Overview
EMEA – Frontier Industry Advisor – Banking
Are you passionate about banking industry transformation for the Frontier AI era? Banking is undergoing a fundamental shift in how institutions grow, operate, manage risk, meet regulatory expectations, and serve customers. Banks are moving from experimentation to enterprise-scale transformation, reshaping customer engagement, relationship management, lending, payments, deposits, treasury services, fraud and financial crime, credit and risk decisioning, compliance, operations, and core banking modernization. By applying trustworthy, secure, scalable AI, Microsoft is helping banks reimagine their businesses from outcomes inward—using breakthrough technologies to simplify operations, improve decision quality, strengthen resilience, deepen customer trust, and unlock new sources of growth. Microsoft’s Frontier Industry Advisory team is at the heart of that innovation, working directly with banking business leaders to rewrite the playbook in light of disruption while staying grounded in the mission and business objectives of the industry.
Across EMEA, banks are navigating a distinctive regulatory and market environment—spanning the EU AI Act, GDPR, the Digital Operational Resilience Act (DORA), PSD2/PSD3 and open banking, and the Basel and MiFID II frameworks—alongside supervisory expectations from the European Central Bank, national regulators, and the UK’s Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA). This role brings that regional context to how Microsoft helps banks scale trustworthy AI.
As a Frontier Industry Advisor on the EMEA Frontier Banking Industry team, you will help Microsoft’s most strategic banking customers define and execute AI-led transformation agendas. This role is responsible for originating industry-led business opportunities and executive conversations that connect business outcomes to Microsoft cloud, data, AI, security, and partner capabilities. You will be the banking industry subject matter specialist engaging with executive business decision makers to identify, generate, and nurture transformational opportunities. You will go deep with select customers to help them move beyond isolated pilots toward governed, scalable AI adoption that delivers enterprise outcomes such as profitable growth, improved operating leverage, faster and more trusted credit decisioning, stronger fraud and financial crime controls, better customer and banker experiences, operational resilience, and regulatory confidence. You will also develop Microsoft’s frontier banking practice through thought leadership, targeted customer engagements, and strategic planning with Microsoft’s account teams and industry leadership.
A defining element of Microsoft’s Frontier Company strategy is Forward Deployed Engineering (FDE)—multidisciplinary, AI-accelerated engineering teams that embed with customers to co-build and productionize AI and agent solutions. As an Industry Advisor, you are a primary originator of FDE opportunities: you identify where embedded engineering can move a bank from AI ambition and isolated pilots to production-grade outcomes, and you partner closely with FDE teams and the account team to turn industry vision into deployed business value.
Responsibilities
Planning and Engagement
- Serves as the banking industry subject matter specialist in digital and AI transformation and account planning.
- Engages internal stakeholders on account planning and partner business planning, including key business leaders, global systems integrators, independent software vendors, solution partners, and Microsoft account teams.
- Reviews customer industry plans and lends credibility by aligning Microsoft capabilities to strategic banking priorities.
- Brings a multi-year strategic industry perspective to digital and AI transformation.
- Provides thought leadership via focus on broad global industry trends to evangelize worldwide industry strategies and/or large ecosystem plays into local market and/or must-win accounts.
- Drives stakeholder mapping to identify and influence key stakeholders and decision makers in the customer business.
- Partners locally with ISVs to inform industry knowledge.
- Participates in planning rhythms with the core account team and other team members to discuss strategy needed to deliver on the account plan.
- Increases the speed of adoption of Microsoft technologies by plotting the strategic, long-term vision of the customer’s/partner’s business strategy and driving appropriate actions to bring it to fruition.
- Leads multi-horizon planning to outline an approach for industry-oriented solution selling with the customer.
- Creates segment-focused three-horizon roadmaps for impactful accounts based on business and technology priorities, as well as a deep understanding of their industry.
- Builds and maintains relationships with external senior- and executive-level decision makers and partners, leveraging targeted stakeholders at the assigned customer.
- Acts as an industry advisor to the executive-level business decision makers at the customer’s business by applying deep understanding of their business strategy, market dynamics, relevant technology trends, and Microsoft’s Industry point of view (POV).
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Sales Execution
- Identifies customer needs, industry readiness, and business-value opportunities across the banking value chain, including retail banking, commercial banking, corporate banking, payments, lending, deposits, treasury services, cash management, branch and contact center operations, customer service, marketing and personalization, financial crime and fraud, risk, compliance, regulatory reporting, data and analytics, core banking modernization, operations, and digital banking channels.
- Leads industry-led conversations that position Frontier AI as a catalyst for banking transformation, connecting Microsoft technology to measurable business outcomes across revenue growth, operating leverage, credit and risk decisioning, fraud reduction, regulatory confidence, customer experience, employee productivity, and enterprise resilience.
- Applies an outcomes-inward approach to shape market-making opportunities, starting with the customer outcome and working backward to the process, architecture, data, AI, security, governance, and change-management requirements needed to scale. Focus areas include faster customer onboarding, improved relationship manager and banker productivity, accelerated loan origination and servicing, improved fraud detection, enhanced credit and risk insights, stronger compliance controls, more efficient regulatory reporting, modernized branch and contact center experiences, personalized digital engagement, and resilient banking operations.
- Collaborates with account teams, rapid deployment teams, industry solution teams, partner teams, and internal stakeholders to build and develop banking pipeline.
- Conducts customer and market research to understand operating models, revenue levers, cost pressures, credit and risk posture, regulatory priorities, data estates, and the highest-value opportunities to apply AI, cloud, and agentic workflow technologies to enterprise-scale transformation.
- Represents the banking industry perspective in customer conversations and ideation sessions, helping create a shared vision for how Microsoft can transform the business from customer acquisition and engagement to credit decisioning, risk and compliance, operations, data and analytics platforms, payments, digital channels, branch and contact center experiences, and core banking modernization.
- Identifies, advances, and scales high-impact Frontier AI scenarios for strategic banking accounts, including AI-assisted relationship management, banker and contact center copilots, intelligent document processing, loan origination and servicing automation, credit decisioning support, fraud and financial crime investigation, customer service automation, personalized digital banking, treasury and cash management workflows, regulatory and compliance automation, enterprise knowledge assistants, branch modernization, payments modernization, and core banking transformation.
- Helps customers move beyond AI pilots to enterprise-ready Frontier AI transformation by rethinking banking operating models, redesigning workflows, modernizing data foundations, and embedding responsible AI, security, and governance at scale.
- Develops a banking vision and business-value cases that connect Microsoft technology to growth, productivity, risk reduction, resilience, regulatory readiness, customer experience, and long-term commercial success.
- Acts as a trusted advisor to strategic decision makers, leveraging customer success, market insight, and banking priorities to shape strategic opportunities, expand solutions across business lines and regions, and incubate early-stage transformation pipeline.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Forward Deployed Engineering (FDE)
- Champions Forward Deployed Engineering—a core motion of Microsoft’s Frontier Company strategy—helping strategic banking customers move from AI ambition and isolated pilots to embedded, co-engineered, production-grade solutions delivered by Microsoft’s forward-deployed engineering teams.
- Actively identifies, originates, and qualifies FDE opportunities across the account portfolio, recognizing the signals of a leading engagement—a material business problem with strategic executive sponsorship, clear intent to reach production, a need for embedded engineering rather than staff augmentation, and meaningful use of the Microsoft platform—and works with the account team to bring those opportunities forward.
- Partners closely with FDE engineering crews throughout the engagement lifecycle and acts as an industry front door for FDE—connecting business sponsors, account teams, and delivery leaders around a shared agenda, and aligning industry strategy and business-value cases with hands-on co-engineering so that banking AI and agent scenarios scale securely and sustainably into production.
Collaboration and Partner Management
- Collaborates with account teams, business strategy leads, business development managers, solution architects, technical specialists, industry solution teams, consulting teams, and partner organizations to plan, orchestrate, and execute customer opportunities.
- Works across the Microsoft partner ecosystem to bring together capabilities that solve complex banking business problems.
- Helps customers understand how Microsoft cloud, data, AI, Frontier AI, security, low-code, productivity, business applications, and partner solutions come together into practical, outcome-oriented transformation patterns.
- Coordinates with commercial, legal, compliance, engineering, and customer success teams to establish formal partnerships and advance strategic programs that support customer transformation, Microsoft growth, and long-term trust.
Industry Expertise
- Proactively builds and maintains knowledge of Microsoft’s and other industry-relevant solutions and capabilities.
- Proactively builds leading knowledge of the industry, including trends, policy implications (e.g., privacy), and competitors to act as a subject matter specialist and inform decisions on pursuit or withdrawal.
- Leads communication to provide feedback across the ecosystem (i.e., cross-pollinating information across teams/industries) to other teams (e.g., sales, marketing, engineering) on future product trends or
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location