Mongoose
FTC Account Director – Experiences
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Account Director – Experiences
London (W1)
12 Month FTC
Create experiences people want to be part of.
We’re looking for an Account Director to join the Experiences team at Mongoose. Helping us create memorable moments that connect brands with the people who matter to them.
This is a senior role combining great client service, creative thinking, commercial understanding, and excellent delivery.
You’ll work between our senior leadership and account management teams, taking ownership of key client relationships and overseeing multiple campaigns and live experiences. You’ll also support and develop colleagues, collaborate with specialists from across the agency, and identify opportunities to grow our client partnerships.
If you understand what it takes to deliver brilliant live experiences and enjoy bringing people together to turn ideas into reality, we’d love to hear from you.
What You’ll Be Doing
You’ll take ownership of accounts from brief through to delivery, making sure the thinking is considered, the execution is excellent, and projects deliver against both client and commercial objectives.
You’ll
- Lead and support the account management team across client service, finance, field operations, and day-to-day delivery.
- Build trusted relationships with clients, developing a clear understanding of their objectives and helping them get the best from Mongoose.
- Oversee multiple campaigns, activations, and events, ensuring work is delivered on time, on budget, and to a high standard.
- Collaborate with our creative, strategy, social, and wider integrated teams to turn client briefs into compelling activation plans.
- Contribute ideas and industry insight to pitches, proposals, and client projects.
- Take commercial responsibility across your accounts, including budget management, tracking, reconciliation, and profitability.
- Identify opportunities to develop existing client relationships and contribute to new business initiatives.
- Support the development of colleagues, providing clear direction, constructive feedback, and an environment in which people can do their best work.
- Contribute to how we work as an agency, sharing ideas and helping improve our processes and culture.
- Support live event delivery, which may occasionally involve working outside standard office hours, including some evenings and weekends.
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What We’re Looking For
You’ll have extensive experience delivering experiential campaigns, activations, or live events, ideally within an agency environment, and be comfortable operating at Account Director level. You’ll know how to build trusted client relationships, lead and develop teams, manage budgets and profitability, and keep multiple projects moving at pace. You’ll be a clear communicator and collaborative thinker, comfortable working across creative, strategy, social, digital, and communications teams to turn briefs into brilliant work. An interest in brand experience, sport, entertainment, and culture is important, while experience across PR, social, or integrated campaigns would be a bonus.
About Mongoose
Mongoose is a global, integrated agency leader in sport, entertainment, and lifestyle. Operating across social, experiential, communications, and commercial partnerships, we have supported the growth of brands of the future, such as Peloton, as well as leading global names including Chelsea FC, The North Face, Live Nation, and NFL UK & IRE. We combine deep strategic insight, cutting-edge creative, and robust analytics to deliver campaigns that resonate culturally and achieve tangible results.
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Mongoose is also a part of MISSION Group, a collective of specialist agencies delivering marketing, communications, and digital services for clients across the UK and internationally. The Group combines deep sector expertise with connected capabilities across brand, digital, customer engagement, sponsorship, media, social, technology, and communications.
In return
- Time to Recharge – 25 days’ annual leave, plus Bank Holidays, giving you plenty of time to switch off and recharge.
- Friday Feeling – Start your weekend early with a 4pm finish every Friday.
- Future-Proof Pension – Enjoy peace of mind with our company pension scheme.
- Health & Wellbeing Support – Access our Medical Cash Plan, with contributions towards dental, optical, physio, and more, plus an Employee Assistance Programme.
- Learn & Grow – Develop your skills and career with training and progression opportunities, plus access to The MISSION Group’s learning platform.
- Work Hard, Play Hard – Get together with the team through regular staff socials and events.
Everyone’s welcome
We want Mongoose to be a place where different experiences, perspectives, and backgrounds are valued.
We welcome applications from people of all backgrounds and will consider candidates based on the skills and experience relevant to the role, without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
If you need reasonable adjustments at any stage of the recruitment process, please let us know so we can support you.
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