SP Executive Search
Fulfilment and Logistics Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Fulfilment & Logistics Manager - Birmingham Based
Are you seeking a new challenge in Transport/Logistics Management?
Do you want to work with a forward thinking, family-owned business that will give you the freedom and support to grow as they grow?
Do you have extensive knowledge of operations/transport/logistics, fleet maintenance and compliance across all vehicles to ensure they meet regulatory requirements?
Our client is a Wholesale business that is rapidly growing and has ambitions over the next few years to grow the business and the Transport Manager will play a key part in supporting these ambitions. This role is ideal for an inspirational leader with a proven track record in Transport & Logistics, particularly wholesale, retail, grocery, B2B or B2C environments. If you are commercially minded, passionate about customer service, and thrive in a fast-paced, results-driven environment, this is the perfect opportunity for you.
What does the role involve?
As the Fulfilment & Logistics Manager, you will report directly to the Head of Operations and take a proactive role in managing and developing the transport/logistics and operations to ensure the highest standards of service, compliance, and efficiency. You will oversee a team, manage fleet maintenance, and ensure all operational procedures are followed to meet KPIs and customer expectations.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities:
- Responsible for the end-end process in fulfilling customers’ orders (Pick-Pack-Deliver).
- Manages the team to ensure all operating procedures are fully complied with and all KPIs are consistently met.
- Customer service; act as the primary point of contact for all deliver-rated queries and resolve any delivery issues promptly, ensuring exceptional service delivery.
- Planning & Coordination: Ensure effective daily route planning, manage absences, holidays, and breaks, and react swiftly to challenges and spikes in workload.
- Team Performance: Develop the team through training and performance management, ensuring they meet objectives and addressing performance issues swiftly.
- Takes proactive ownership of fleet maintenance & compliance across all vehicles.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What qualities will you need to be successful?
- Experience: Proven background in Transport/Operations and Logistics management, ideally within large space wholesale, retail, grocery, B2B, or B2C sectors.
- Leadership Skills: A natural leader with a strong ability to inspire and manage a team, driving performance, and customer satisfaction.
- Customer Focused: A passion for delivering excellent customer service and finding solutions to any issues that arise.
- Commercial Minded: Able to manage operational costs effectively while driving efficiency and productivity.
- Strong Organizational Skills: Ability to plan, prioritize, and react swiftly to changes in workload and unexpected challenges.
If you are interested in this Fulfillment & Logistics Manager opportunity and possess the skills necessary, please apply below.
SP Exec Search is a specialist Hospitality & Retail recruitment consultancy.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills