Sigma
Fulfilment Coordinator
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Sigma: Transforming Commercial Space
Sigma are experts at transforming commercial space. With over 20 years’ experience operating in the fast-paced and dynamic retail sector, Sigma provide a true end-to-end service; from store construction and consolidation to fixture procurement, projects, and mechanical & electrical installation.
Ranked in the top 10% of the 2019 Sunday Times International FastTrack 200 awards, we’ve been acknowledged as being one of Britain’s fastest growing private companies.
It’s our people that make us who we are, and we are proud to have some of the most experienced, knowledgeable, passionate, and dedicated individuals within our industry, at every level in our business. Sigma is committed to creating a diverse environment and is proud to be an equal opportunities employer.
Outline of Role
The Project Coordinator will support the efficient delivery of consolidation activities by coordinating orders, managing stock allocation through the Warehouse Management System (WMS), and arranging transport to ensure on-time, cost-effective delivery aligned to project schedules.
This role is integral to ensuring seamless order processing, stock visibility, and outbound logistics across multiple projects and locations. The successful candidate will work closely with internal teams, suppliers, logistics providers, and clients to maintain high service levels and operational efficiency.
Main Responsibilities
Order & System Management
- Process and manage orders within the Warehouse Management System (WMS), ensuring accuracy and timely completion.
- Cross-reference data between internal systems and client systems.
- Allocate equipment and materials in line with project requirements and delivery schedules.
- Maintain accurate and up-to-date records with a “right first time” approach.
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Stock & Equipment Coordination
- Monitor stock levels and equipment availability across operations.
- Manage equipment allocation and proactively resolve shortages.
- Track inbound deliveries and outbound dispatches to meet project milestones.
- Ensure all materials are available and prepared in line with programme dates.
Transport & Logistics Coordination
- Arrange transport for deliveries and collections, ensuring cost-effective solutions.
- Schedule outbound shipments and liaise with logistics providers.
- Authorise transport movements and ensure all documentation is accurate.
- Monitor delivery performance and escalate risks or delays where required.
Project & Operational Support
- Support day-to-day project coordination and administrative activities.
- Monitor key dates and deadlines, escalating risks where necessary.
- Manage shared inboxes and schedules to ensure timely responses and actions.
- Provide regular updates on order status, stock availability, and transport progress.
Stakeholder Communication
- Liaise daily with internal teams, suppliers, and clients.
- Provide clear and professional communication regarding orders, deliveries, and operational issues.
- Build and maintain strong working relationships to support smooth project delivery.
Issue Resolution & Reporting
- Identify and resolve issues relating to stock, orders, or transport.
- Produce shortage reports, progress updates, and performance data.
- Escalate risks to timelines or delivery performance where necessary.
Knowledge And Experience Required
- Previous administrative or coordination experience, ideally within logistics, supply chain, facilities, or project environments.
- Experience using Warehouse Management Systems (WMS) or similar operational systems is desirable.
- Strong Microsoft Office skills, particularly Excel.
- Experience coordinating deliveries, stock, or customer orders preferred.
- Ability to manage and prioritise a high-volume workload within a fast-paced environment.
- Experience working to deadlines and supporting operational delivery activities.
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Skills Required
- Excellent organisational and time management skills.
- Strong attention to detail and commitment to data accuracy.
- Ability to multitask and manage competing priorities effectively.
- Strong written and verbal communication skills.
- Proactive problem-solving mindset with the ability to use initiative.
- Ability to work under pressure and adapt to changing business demands.
- Positive team player with a collaborative approach.
- Resilient, reliable, and committed to delivering high standards.
Qualifications
- GCSE Maths and English Grade C / 4 or above
Benefits
- 25 days holiday plus bank holidays
- A day’s ‘birthday leave’ to be taken within your birthday month
- Opportunity to buy or sell up to 3 days holiday*
- Ability to participate in the Octopus EV salary sacrifice scheme*
- Ability to participate in the Cycle to Work Scheme*
- Employee Assistance Programme
- Healthshield cash plan with discounts on high street stores
- Free external financial advice – offering support for mortgages, pensions and insurances
- Enhanced family friendly pay*
- Free tea, coffee and fruit on all sites Subject to eligibility
Opportunity to be involved with
- Group Colleague Board
- Quarterly Corporate Events/Charity Involvement
Sigma is committed to providing colleagues with opportunities to progress their career, supported by a range of training and development activities and interventions.
If you think you’ve got what it takes to join our growing, winning team we’d love you to hear from you.
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