Impellam Group
Functional Consultant
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Dynamics 365 & Power Platform Functional Consultant (60% Functional / 40% Project Management)
📍 London (Hybrid - 1-2 Days Onsite per Week)
📅 12-Month Contract (Maternity Cover)
💼 Engagement via Umbrella Company
We are seeking an experienced Dynamics 365 & Power Platform Functional Consultant to join a growing Microsoft-focused team on a 12-month maternity cover contract. This is an excellent opportunity for a consultant who enjoys a blend of hands-on functional consulting and project management responsibilities, working with modern Microsoft technologies including Dynamics 365, Power Platform, Copilot for Sales, and AI-enabled CRM solutions.
This role offers a 60/40 split between Functional Consulting and Project Management, making it ideal for someone who can confidently drive requirements, engage stakeholders, and oversee successful project delivery.
The Role
As part of a small, collaborative team, you will work closely with business stakeholders to optimise and enhance the organisation's Microsoft business applications landscape. You'll act as the bridge between business and technology, ensuring solutions are aligned with operational requirements while managing projects through their full lifecycle.
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Key Responsibilities
Functional Consulting (60%)
- Engage with stakeholders across the business to gather and document requirements.
- Configure and support Microsoft Dynamics 365 and Power Platform solutions.
- Drive adoption and optimisation of CRM capabilities.
- Work across:
- Dynamics 365 Sales
- Customer Service applications
- Power Platform
- Support the implementation and enhancement of:
- Copilot for Sales
- AI capabilities within CRM
- Microsoft Power Platform solutions
- Provide functional expertise and best practice guidance to users and stakeholders.
Project Management (40%)
- Lead business application projects from inception through to delivery.
- Manage project plans, timelines, risks, dependencies and budgets.
- Coordinate internal stakeholders and third-party partners.
- Facilitate clear communication across the business.
- Ensure successful delivery and stakeholder satisfaction.
About You
You'll be an experienced Functional Consultant with strong stakeholder management skills and a proven ability to lead projects in a Microsoft environment.
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Essential Experience
- Strong experience as a Dynamics 365 Functional Consultant.
- Excellent knowledge of the Microsoft Power Platform.
- Experience delivering projects and managing stakeholders.
- Strong communication and business-facing skills.
- Ability to translate business requirements into effective solutions.
- Experience working across multiple departments and business functions.
Desirable Experience
- Dynamics 365 Sales.
- Dynamics 365 Customer Service.
- Copilot for Sales.
- AI tools and capabilities within Microsoft CRM environments.
- Microsoft certifications.
- Field Service experience highly desirable.
What's on Offer?
- 12-month maternity cover contract.
- Hybrid working, with 1-2 days per week onsite in London.
- Opportunity to work with the latest Microsoft AI and Copilot technologies.
- Significant stakeholder exposure and ownership.
- Collaborative, supportive team environment.
If you're passionate about Dynamics 365, Power Platform and Microsoft's AI roadmap, and you're comfortable combining functional consulting expertise with project leadership responsibilities, we'd love to hear from you.
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