Capita Personal Independence Payment (PIP)
Functional Specialist - Midlands

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Company Description
Are you looking for a better work/life balance?
We have several roles available working fully clinic based or hybrid (2 days at home) role at our well-connected Birmingham clinic.
Location: 50 Summer Hill Road, Birmingham B1 3RB
If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!
We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
Job Description
As a Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer
- Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.
- Full or part time hours (minimum 3 days per week).
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required).
- £39,500 starting salary, rising to £40,500 after DWP approval.
- 10% of Salary Bonus scheme (based on quality and performance).
- Hybrid working – home and clinic based (up to 3 days per week).
- Watch this short video to find out more https://capita.wistia.com/medias/2spl0ey4a9
Other benefits
- HCPC/NMC fees paid and full revalidation support.
- 15 weeks’ full maternity, adoption and shared parental pay.
- Company pension, life assurance and Cycle2Work scheme.
- Discounts across retail, travel, technology and wellbeing.
- Free access to Headspace (for you and up to 5 others).
- A paid volunteering day each year.
- Ongoing training, development and clear career pathways.
- 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
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Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you’ll do in this role:
- Conduct initial reviews, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects them for various types of benefit including WCA and PIP.
- Analyse and interpret clinical information and supporting evidence.
- Write detailed evidence-based reports to support the DWP in making informed and objective decisions - no treatment or diagnosis required.
- Use IT systems to support clinical decision-making and report writing.
- Develop your clinical knowledge and constantly learn about health conditions which are less familiar to you.
What are PIP and WCA?
Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.
Work Capability Assessment (WCA) is a functional assessment that looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to help DWP determine a customer's capability for work or work-related activity.
Qualifications
About you
- NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions
- Minimum of one year’s post-registration experience.
- Strong communication and interpersonal skills.
- Ability to produce clear, accurate and detailed reports.
- Comfortable working quickly to meet structured targets.
- Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely.
- Excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper.
- A driving licence or access to transport for assessment centre working.


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Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.
Additional Information
About Capita HAAS
We were awarded two contracts to deliver the Health Assessment Advisory Service (HAAS) assessments in the Midlands and Wales for the Department for Work and Pensions (DWP), and in Northern Ireland for the Department for Communities (DfC).
We deliver assessments for a variety of different benefits, including delivering PIP assessments in the Midlands and Wales since 2013, and in Northern Ireland since 2016.
Security and compliance
Successful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre-employment screening of individuals with access to government asset.
This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions.
What happens next?
Please do complete our short application form and upload your CV. (Please ensure there are no unexplained gaps in your CV).
We’re an equal opportunity employer and welcome applications from all backgrounds.
As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role.
Please note part-time staff will be required to work either a Monday or a Friday each week and there will be an initial full time (paid) training period of 8 weeks so candidates must be able to commit to that.
If you have queries, or want to discuss any reasonable adjustments, please contact our friendly recruitment team: [email protected] 0300 303 8544
Compensation:
up to GBP 39500 - yearly
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