Capita Personal Independence Payment (PIP)
Functional Specialist - Midlands
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Healthcare Professional – Functional Specialist
Company Description Are you looking for a better work/life balance?
If you’re a registered healthcare professional ready to step away from shift work and hands-on care, this could be your perfect next move!
We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
Job Description
As a Functional Specialist at Capita HAAS (Health Assessment Advisory Service), you’ll use your clinical expertise and analytical skills in a different way —to meet with benefits claimants (in person or via video link), write in-depth reports, and make critical clinical recommendations—all while enjoying a structured and flexible work schedule.
What We Offer
Training & Career Growth
- Excellent training and ongoing support with wellbeing prioritised
- Valued career pathways with clear progression
Work Arrangements
- Full-time or part-time (minimum 3 days per week)
- Monday to Friday (8am–5pm), with occasional 8pm finishes (no weekend/night shifts)
Compensation & Benefits
- Starting salary: £39,500 (rising to £40,500 after DWP approval)
- 10% salary bonus scheme (based on quality and performance)
- Hybrid working: Up to 3 days per week (home/off-site)
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Additional Benefits
- HCPC/NMC fees paid + full revalidation support
- 15 weeks full pay for maternity, adoption, and shared parental leave
- Company pension, life assurance, and Cycle2Work scheme
- Retail, travel, tech, and wellbeing discounts
- Free Headspace access for you and up to 5 others
- Paid volunteering day annually
- 25 days holiday (rising to 27 days with service) + option to buy more (up to 5 extra days)
Key Responsibilities
- Conduct structured assessments to evaluate how health conditions impact daily living
- Observe, listen, and gather information empathetically
- Analyse clinical evidence and supporting documentation
- Produce detailed reports (3,000–4,000 words) with clear clinical justification to support DWP decisions
- Stay updated on a range of medical conditions
Expectations
- Complete up to 3 assessments daily (face-to-face/via video/telephone)
- Work clinic-based or remotely (as defined in our hybrid model)
Requirements: About You
✅ NMC-registered (RGN, RMN, or RNLD) or HCPC registration with valid PIN and no current restrictions
✅ At least 1 year post-registration experience
✅ Strong communication, interpersonal skills, and empathy
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✅ ** Ability to draft clear, accurate, and detailed reports efficiently**
✅ ** Quick workflow orientation** (structured targets)
✅ Proficient in Microsoft Office + ability to learn new systems remotely
✅ Access to a driving licence or transport (for clinic visits)
Note: UK right-to-work mandatory; visa sponsorship unavailable.
About Capita HAAS
We deliver the Health Assessment Advisory Service (HAAS) for government, supporting claims for PIP, ESA, and Universal Credit via structured health assessments.
Security & Compliance
- Government baseline vetting required
- Enhanced criminal checks (spent/unspent convictions disclosed)
- Regulated activity under the Safeguarding Vulnerable Groups Act 2006 (exempt from Rehabilitation of Offenders Act)
Next Steps
- Complete the short application + upload your CV (avoid unexplained gaps)
- As a Disability Confident Leader, we guarantee interviews for disabled applicants meeting criteria.
Questions? Email Health_Assessment_Recruitment@capita.co.uk or call (0300 303 8544).
(Refer to this video for more info: Capita Wistia)
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