Capita Personal Independence Payment (PIP)
Functional Specialist Part-Time - Northern Ireland

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Capita HAAS: Functional Specialist – Part-Time Hybrid Role
Company Description
Are you looking for a better work/life balance?
We have several part-time hybrid roles available at our clinics across Northern Ireland: Belfast, Foyle, Ballymena, Omagh, Enniskillen, Coleraine, Portadown, Newry, and Armagh.
If you’re a registered nurse, paramedic, occupational therapist, or physiotherapist ready to move away from shift work and hands-on care, this role could be your ideal next step.
We embody Capita’s core values: Customers First, Fearless Innovation, Achieve Together, and Everyone is Valued – shaping how we collaborate with clients and each other.
As a part-time Functional Specialist, you’ll leverage your clinical expertise and analytical skills in a structured way:
- Assess claimants in person, via video, or via phone
- Write detailed reports and deliver clinical recommendations
- Enjoy flexible hours with minimal disruption to your work/life balance
⚠️ Important: You must be available to commit to an 8-week paid full-time training period before your part-time role begins.
What We Offer
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Come work for us
- Excellent training and ongoing mentor support – Wellbeing is priority #1
- Part-time flexibility: Work 3 or 4 days per week (40-hour workweek)
- Hours: Monday to Friday, 8am to 5pm (occasional 8pm finishes required)
- No weekend or night shifts
- Starting salary: £39,500 (rising to £40,500 after DfC approval)
- 10% Salary Bonus Scheme (performance-based)
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Hybrid Working
- Split your time between home and clinic (up to 3 days remote).
- Watch our short video to see it in action.
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Other Benefits
- HCPC/NMC registration fees and revalidation support covered
- 15 weeks’ full maternity/paternity/shared parental pay
- Company pension, life assurance, and Cycle-to-Work Scheme
- Retail, travel, technology, and wellbeing discounts
- Free Headspace access (for you and up to five dependants)
- A paid volunteering day each year
- Ongoing training, development, and career progression
- 25 vacation days (rising to 27 days with service) – buy up to 5 extra days
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Job Description
Core Responsibilities
This role provides structured health assessments to evaluate how a patient’s physical or work-related ability is impacted by their condition and helps the Department for Communities (DfC) make fair benefit decisions. Your duties include:
- Conduct detailed health assessments (in-person, video, or telephone):
- 2–5 assessments per day, depending on case complexity
- Produce comprehensive, evidence-based reports (typically 3,000–4,000 words)
- Reports support factual and justifiable recommendations for DfC
- Analyse health conditions and their impacts on daily life/employability
- Continuously deepen expertise across various medical conditions
Key Responsibilities
✔ Empathetic assessments: Strong observational and listening skills when speaking with claimants ✔ Accurate analysis: Careful interpretation of clinical evidence, alongside supporting documentation ✔ Time management: Meet daily targets without sacrificing report quality ✔ Flexibility: Occasionally adjust to new systems while working remotely ✔ Communication: Writing detailed reports with clear clinical justifications
About You – Required Qualifications
To apply, you must meet the following:
- ONE of the following professional registrations (with valid PIN & no current restrictions):
- NMC (Nursing & Midwifery Council)
- RN/Registered General Nurse (RGN), RMN, or RNLD
- HCPC (Health & Care Professions Council) for
- Paramedics
- Occupational Therapists
- Physiotherapists
- GMC (General Medical Council) for Doctors
- NMC (Nursing & Midwifery Council)


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Minimum 1 year’s post-registration experience
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Ability to produce clear, accurate, and detailed reports
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Fast, target-oriented work style
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Strong IT skills:
- Proficient in Microsoft Office (Word, Excel)
- Willingness to learn new systems remotely
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Excellent observation and communication skills
- Empathy, deep listening, and the ability to clarify and dig deeper in discussions
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Valid driving license or reliable transport (required for clinic visits)
⚠️ All candidates must have the right to work in the UK. We unfortunately cannot sponsor visas.
Additional Information
About Capita HAAS
Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the UK government. We carry out medical assessments for benefits claims, including:
- Personal Independence Payment (PIP)
- Employment & Support Allowance (ESA)
- Universal Credit (UC)
Security & Compliance
Successful hires will undergo government baseline personnel vetting (industry-standard pre-employment security checks).
🔴 Safeguarding Note: This role involves regulated activity under the Safeguarding Vulnerable Groups Act 2006, so vetting will include:
- Enhanced DBS checks (both spent and unspent convictions will be disclosed)
What Happens Next
- Apply: Complete our short application form and upload your CV (please ensure no unexplained gaps).
- Interview: We’re an equal opportunity employer—we welcome candidates from all backgrounds.
- Disability Confident: As a Disability Confident Leader, we guarantee interviews for disabled applicants who meet minimum criteria.
For any questions or reasonable adjustments, get in touch with our team:
- Email: [email-redacted]
- Phone: 0300 303 8544
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