Fundraising & Communications Assistant Apprentice

RENTSTART (UK) LTD
Walton-On-Thames (KT12 1DH)

Closes in 22 days (Friday 30 October 2026)
Posted on 6 October 2026

Summary

Ready to do something that really matters? Join our friendly team and help change lives across Surrey! From creative fundraising and community projects to supporting people towards brighter futures, you'll gain valuable experience, build your skills and make a real impact.

Wage
£15,600 a year

Training course
Business administrator (level 3)

Hours
Mon-Fri. 37 hours 30 minutes a week

Start date
Monday 2 November 2026

Duration
1 year 6 months

Positions available
1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

An exciting opportunity for an enthusiastic and creative individual to start a career in the charity sector. Working closely with the Community Engagement Manager, you will gain hands-on experience across fundraising, event management, social media, website content, and supporter engagement.

Key Responsibilities

• Administration: Provide general office and team support, manage emails/calls professionally, handle data entry, schedule meetings, maintain GDPR-compliant records, and assist with CRM systems.
• Fundraising Support: Assist with campaigns and appeals, maintain donor records, prepare promotional materials, and help thank donors to build positive relationships.
• Event Planning and Delivery: Support the organisation, logistics, volunteer coordination, and promotion of community activities and fundraising events.
• Communications & Social Media: Manage multi-platform social media campaigns, content creation, analytics tracking, and sensitive storytelling to boost organisational impact and engagement.

Where you'll work

51 High Street
Walton-On-Thames
KT12 1DH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider
SOUTH THAMES COLLEGES GROUP

Training course
Business administrator (level 3)

What you'll learn

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:

• Write letters or emails, create proposals, perform financial processes, record and analyse data.
• Make recommendations for improvements and present solutions to management.
• Draft correspondence, write reports and able to review others' work.
• Maintain records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.