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Fundraising Operations Manager, CRANLEIGH SCHOOL
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Salary Region of £38,000 per annum
Working hours: Full time
Application Deadline: 01 September 2026
Love data, systems, and donor insight? Step into a pivotal new role powering Cranleigh’s ambitious fundraising growth. This role will build the systems, data and insight that make high-value fundraising scalable and reliable. As operational lead in a small Development team you'll own CRM, prospect research and gift processing so fundraisers can focus on relationships and income. The post offers the chance to shape a new function at Cranleigh and support Capital and Bursary programmes.
What You'll Be Doing
You will be the operational engine of the Development & Fundraising team, responsible for maintaining accurate supporter records, ensuring gifts are processed and producing insight that improves donor experience, strengthens stewardship and enables forecasting for campaigns.
- Manage CRM operations and online giving
- Develop regular performance and financial reports
- Lead prospect development and donor pipeline work
- Process and reconcile income with Finance
- Manage Gift Aid
- Turn data into segmentation and recommendations that increase engagement
- Draft and maintain fundraising policies and procedures
- Liaise with Events colleagues to support donor-facing activity
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What We're Looking For
Essential:
- Practical experience in fundraising operations, CRM or data roles
- Confidence with complex datasets and CRM systems
- Strong numeracy and analytical skills
- Clear communication
- Discretion with confidential information
- Commitment to safeguarding
Desirable:
- CRM implementation
- Prospect research
- Gift Aid familiarity
- Experience with ToucanTech or iSAMS
- Familiarity with HMRC Gift Aid rules
About The Team
The small, collegiate Development team reports to the Development Director. You will work closely with the Senior Fundraising Manager, Finance, Events and senior leaders to deliver a joined-up donor experience and measurable income growth.
What we offer:
- The opportunity to shape a brand-new operational function from the ground up, turning donor data and insights into transformative campaign success at Cranleigh
- Work on an attractive campus in the Surrey Hills within an active day and boarding school community
- Competitive benefits package
About Us
Cranleigh is an independent day and boarding school based in the Surrey Hills. The school is expanding campus facilities and increasing bursary provision to broaden access to a Cranleigh education.
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Cranleigh offers a supportive community environment and also a wide range of benefits.
For further details about the role, please see the recruitment pack below.
To apply, please go to our website.
Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the ‘Apply now’ button) as soon as possible and no later than 9:00 am 1 September 2026.
Applications are considered as they are received and therefore the vacancy may close sooner than advertised.
Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.
All applicants must have the right to work in the UK.
The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check.
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