Arthur C Towner Ltd
Funeral Director
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Company Description
Arthur C Towner Ltd is a long-established, family-owned business of funeral directors and monumental masons serving the Hastings and Rother area of East Sussex since 1875. The company is known for providing respectful, professional services to local families during difficult times. With deep roots in the community, Arthur C Towner Ltd combines tradition with a caring, modern approach to funeral care. Team members work closely with families to ensure each service reflects individual wishes and cultural or religious requirements.
Role Description
We are looking for a dedicated and experienced Funeral Director to join our team in St Leonards-on-Sea. You will support families through the funeral arrangement process, providing professional advice, reassurance, and guidance while ensuring every funeral is conducted with dignity and respect. The role includes arranging and conducting funerals, carrying out removals, coordinating with families and professional organisations, and participating in the out-of-hours telephone and removal rota.
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Key Responsibilities
- Meeting with families to discuss funeral arrangements, wishes, and available options
- Arranging and conducting funerals to a high professional standard
- Providing compassionate support and guidance to bereaved families
- Carrying out removals of the deceased in accordance with company procedures
- Liaising with Medical Examiners, Coroners, clergy, crematoriums, cemeteries, mortuary staff, and other professionals
- Ensuring all funeral arrangements, documentation, and records are completed accurately
- Maintaining confidentiality and complying with GDPR and relevant legislation
- Working closely with colleagues and external suppliers to ensure funerals run smoothly
- Managing cremation ashes and memorial arrangements
- Participating in the out-of-hours telephone and removal rota
- Managing a busy workload and proactively resolving problems
- Maintaining the highest standards of care, dignity, and respect for the deceased
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About You
- Previous experience as a Funeral Director
- Compassionate, empathetic, and professional
- Confident supporting families during sensitive situations
- Highly organised with excellent attention to detail
- Calm under pressure and able to manage changing priorities
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Comfortable with the practical and physical aspects of the role
- Flexible and willing to participate in an out-of-hours rota
- Full, clean driving licence
- Smart and professional presentation
This is a rewarding opportunity for someone who takes pride in making a genuine difference to families and ensuring their loved ones are cared for with dignity, compassion, and respect.
If you are an experienced Funeral Director looking to join a professional and caring independent funeral service, we would love to hear from you.
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