Coles Funeral Directors
Funeral Operative
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
At Coles Funeral Directors, we provide compassionate, reliable support to families during some of life’s most difficult moments. As an independent, family-run business, we focus on delivering personal, thoughtful funeral care tailored to each individual’s wishes. Our professionally trained team manages every detail, from legal paperwork to memorial arrangements, ensuring services are carried out with dignity, care, and respect. We serve the diverse communities of Cardiff and South Wales, not only through our funeral services but also through charitable initiatives that create a positive impact. Guided by our promise to be there every step of the way, we strive to offer comfort, professionalism, and reassurance to those we support.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Role Description
- To be an ambassador for the Coles Brand ensuring an impeccable service for our customers
- To sustain a good working relationship with key partners
- To promote and drive the business forward
- To deliver funerals the ‘Coles Way’
- To coordinate back of house operations to fulfill the service requirements
Essential Job Functions
- To follow policies, systems, and processes in accordance with the operations manual.
- To assist in the delivery of the back of house key functions, to include, collection, preparation, and conveyance of the deceased, identification, and recording processes, stock rotation, and the cleanliness of the back of house.
- To assist in the delivery of regimental ‘funeral day’ key functions, to include, immaculate presentation of the fleet, to drive allocated vehicles as part of the cortege, to act as pall bearer, and provide guidance to the family and congregation on the day.
- Participation in the on-call rota and telephone cover rota as required.
- Any other duties that the supervising manager deems necessary in order to meet the needs of the business.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Essential Requirements for the Role
- Full UK driving license
- Immaculate personal presentation and hygiene
- Good interpersonal skills
- Basic literacy, numeracy, and IT skills
- Positive, respectful attitude
- The ability to receive instruction and work as part of a team
- Empathetic and compassionate manner
- Full discretion required due to the confidential and sensitive nature of the business
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location