Bridgman
Furniture Sales Consultant (Fixed-Term Contract)
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Job Description: Furniture Sales Consultant (Fixed-Term Contract)
Location: Gloucestershire (Cheltenham)
Reports to: CEO/Director of Sales
Department: Sales
Contract type: Fixed-term contract approx 8 months, with the possibility of extension
Salary: £30,000 per annum (pro rata for a four-day week), plus 3% commission on every sale
Hours: Wednesday to Sunday (5 days, 40 hours per week). We are also open to discussing Wednesday to Saturday (4 days, salary pro rata). Full weekend cover is essential to this role.
About Us:
Bridgman is a luxury furniture retailer with over 48 years of heritage in British design. Renowned for our high-quality products, we aim to create year-round experiences for our customers, both indoors and outdoors. Our showrooms represent the heart of our customer interactions, offering a premium and tailored shopping experience.
Role Overview:
As a Furniture Sales Consultant, you will operate in a standalone role, taking full ownership of customer engagement across the showroom. As the primary representative in this location, you will be the driving force behind creating exceptional customer experiences and delivering strong sales performance. Your ability to initiate meaningful conversations, follow up persistently, and make every customer feel genuinely valued will be key to your success. You will be driven by targets, with a determination not just to meet them but to consistently exceed them. You will proactively reach out to potential customers, nurture relationships through attentive follow-up, and ensure no opportunity is left unexplored. Whether guiding a customer through the showroom or connecting with them over the phone, you will create an experience where customers feel heard, understood, and confident in their investment with Bridgman. This is a fixed-term contract to April 2027 (approximately 6–8 months), with the possibility of extension, and there will be a strong focus on reviewing and driving sales performance in the showroom.
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Your Responsibilities:
- Sales Targets: Meet and exceed revenue targets across both showroom and phone sales by leveraging your expertise in customer engagement for face-to-face interactions, telephone conversations, and live video consultations.
- Showroom Excellence: Manage showroom operations, including overseeing merchandising, maintaining visually stunning displays, and ensuring the space operates seamlessly every day.
- Sales Correspondence Mastery: Handle inbound and outbound communication with professionalism across phone, email, messaging and other digital platforms, guiding customers through product selections, responding to enquiries, and confidently converting opportunities into sales.
- Customer-Centric Service: Build lasting relationships through personalised service that delights and inspires, whether face-to-face or via telephone.
- Operational Excellence: Ensure seamless operations across both channels, maintaining impeccable stock knowledge, CRM updates, and presentation standards.
- Brand Ambassadorship: Represent Bridgman's commitment to quality across all customer touchpoints, sharing deep product knowledge to instil trust and confidence.
- Team Collaboration: Contribute to a positive, supportive team culture, working collaboratively with colleagues across showroom and phone teams to achieve collective success.
- Lead Management: Effectively manage and follow up on leads generated through both channels, ensuring no opportunity is missed.
Why Bridgman?
- Heritage & Craftsmanship: Join a company rooted in tradition, offering products designed to last a lifetime.
- Family-Owned Values: Be part of a trusted, close-knit team that values integrity, accountability, and teamwork.
- Premium Standards: Represent a brand synonymous with luxury and attention to detail.
- Commitment to Growth: Benefit from regular reviews and opportunities to develop professionally.
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Who We’re Looking For:
You are a confident, self-motivated sales professional who thrives in a standalone environment and takes genuine pride in owning your results. Comfortable working independently, you are organised, accountable, and energised by working towards and exceeding targets. You are naturally engaging and commercially minded, with a proven ability to build trust quickly and convert opportunities into sales. You remain positive and proactive during quieter trading periods, using initiative to generate leads and drive activity. Above all, you are genuinely passionate about selling and about the products you represent. You are articulate, confident, and entirely comfortable working on your own for the majority of your time, taking responsibility for the showroom and for your own diary and activity. You are trustworthy and dependable, with the integrity to represent a premium, family-owned brand without close supervision. This role would suit someone with existing sales experience, or someone who is determined to build a strong sales career and can demonstrate the drive and confidence to do so. Resilient, enthusiastic, and customer-focused, you balance strong commercial awareness with a commitment to delivering a premium customer experience that reflects Bridgman’s brand values.
What We Offer:
- Salary: £30,000 per annum (pro rata for a four-day week), plus 3% uncapped commission on every sale, recognising and rewarding your success.
- Annual Leave: 31 days of annual leave (inclusive of bank holidays), pro rata for the contract term and for part-time hours where applicable.
- Opportunities: The chance to take ownership of your role and contribute directly to the success of a trusted, family-owned business with a strong heritage.
- Supportive Environment: A supportive environment where your ideas are valued, and you’re empowered to grow professionally.
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