Role responsibilities

• Working in collaboration with other authorities and payment systems participants on key issues for the National Payments Vision
• Contributing to the PSR’s approach to new and developing payment systems
• Building a deep understanding of payment systems including emerging models, their operating environments, business strategies and governance arrangements
• Using this understanding to contribute to robust regulatory assessment and the delivery of improved outcomes for users of payment systems
• Building effective working relationships with key internal stakeholders and teams whose work is material to delivery of the team’s work
• Promoting a culture of collaboration, inclusion and learning within the Supervision team, acting as a role model for PSR values and behaviours

Skills required

Minimum:

• Experience in a regulatory, supervisory, monitoring, compliance, policy or similar environment, with evidence of managing stakeholder relationships and contributing to regulatory, policy or compliance-related outcomes
• Experience analysing complex information and making recommendations, demonstrated through written reports, briefings, policy papers, assessments or similar outputs that informed decisions or actions
• Understanding of payment systems and/or the broader payments landscape, including how payment systems operate and support effective regulation

Essential:

• Experience leading or taking ownership of complex projects, workstreams or policy initiatives, demonstrating accountability for delivery and outcomes
• Demonstrated skill in working with internal and external stakeholders, building effective partnerships and negotiating toward strategic goals
• Demonstrated ability to resolve complex strategic or operational problems, including identifying root causes, evaluating options and delivering proportionate, evidence-based solutions
• Knowledge of the economic regulation, competition and/or payments landscape, including an understanding of how regulatory frameworks impact firms, consumers and market outcomes
• Effective written and verbal communication skills, including the ability to explain complex technical, regulatory or policy issues clearly to diverse audiences and senior stakeholders
• Sound judgement and decision-making capability, demonstrated through balancing risks, evidence and stakeholder considerations in challenging or ambiguous situations
• Ability to manage multiple priorities and deliver results, including planning, organising and reprioritising work to meet deadlines and quality standards
• Effective project management skills, including coordinating activities, managing delivery against plans and ensuring objectives are delivered within agreed timescales

Benefits

• 25 days annual leave plus bank holidays
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• Colleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices. A flexible benefits scheme designed around your lifestyle
• For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation. If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach

We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timelines

Timeline:

• Job advert closes: Midnight, 13 September 2026
• CV Review/Shortlist: 15 September 2026
• Interview: w/c 21 September 2026

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.