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Game Console Repair Technician Apprentice
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Motivated Apprentice Wanted for Game Console Repair Workshop in Stratford, London
Learn to diagnose, repair, and test PlayStation, Xbox, Nintendo consoles, and laptops. Ideal for someone interested in electronics, practical problem-solving, customer service, and working reliably in a small team.
What You'll Do at Work
- Book customer devices into the workshop and update repair records.
- Inspect and help diagnose faults in game consoles, controllers, and laptops.
- Safely disassemble, clean, and reassemble electronic devices.
- Assist with repairs, including soldering and component replacement as skills develop.
- Test repaired devices to ensure they are working correctly.
- Organize tools, spare parts, and customer equipment.
- Keep the workshop clean, tidy, and safe.
- Speak with customers about repairs, collections, and general enquiries.
- Process customer collections and payments.
- Follow health and safety procedures and handle customer property with care.
- Work alongside experienced technicians, learning new repair techniques and following instructions.
Where You'll Work
UNIT 135
STRATFORD WORKSHOP
BURFORD ROAD
STRATFORD
E15 2SP
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
LONDON VESTA COLLEGE LIMITED
Training Course
Digital device repair technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What You'll Learn
Course Contents
- Use communication methods such as written, verbal, or electronic, using industry terminology.
- Extract key information to undertake repair process.
- Follow all guidelines in line with relevant data protection legislation, ensuring all safety precautions are taken with consumer data.
- Manage customer expectations.
- Comply with health and safety and environmental legislation, policies, and procedures.
- Comply with procedures for usage of equipment in accordance with usage guidelines.
- Assess and interpret risk to inform safe working practices.
- Analyse, evaluate, and advise the client about options for keeping technology alive for longer.
- Apply environmental and sustainability procedures in compliance with regulations and standards, for example, segregate resources for reuse, recycling, and disposal.
- Research industry updates, select, and implement for the device and provide updates to stakeholders affected by the change.
- Install relevant software or firmware.
- Use continuous improvement principles and techniques to make recommendations and share good practice.
- Comply with processes in place to reduce Electro-Static Discharge (ESD).
- Maintain own workstation.
- Use diagnostic tools to interpret faults, including no fault devices.
- Record required information with accuracy.
- Interpret manufacturers' official repair guidance to decide on the most effective or practical fix for specific devices and shares with stakeholders.
- Identify physical indicators of fault causes.
- Replace a main PCB Printed Circuit Board.
- Plan and prioritize own workload using time management techniques.
- Comply with repair and refurbishment quality assurance standards.
- Repair a digital device by applying repair practices and techniques.
- Replace common user-repairable components in devices.
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Training Schedule
The apprentice will complete their off-the-job training through London Vesta College. Training will take place at London Vesta College:
- For the first six months, training will take place once every two weeks.
- After the initial six months, the apprentice will attend the college on a day-release basis, one day per week, for the remainder of the apprenticeship.
More Training Information
The apprentice’s training will be delivered through London Vesta College and will combine structured college-based learning with practical workplace experience. The training programme will be organized around regular attendance at the college alongside supervised learning in the workplace. During the apprenticeship, the apprentice will complete scheduled training sessions with the provider and apply their learning through day-to-day activities within the employer’s workshop. Progress will be monitored through regular reviews between the apprentice, employer, and training provider to ensure the apprentice remains on track throughout the programme.
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Essential Qualifications
- GCSE in 5 subjects (grade 4/C)
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Analytical skills
- Team working
- Patience
• Be punctual, reliable, and ca
Genuine interest in electronics
We are a game console repair company specializing in PlayStation, Xbox, and Nintendo repairs. We have been operating from our current location in Stratford for over seven years and are now looking to expand into the national market. We are seeking an apprentice to help us manage the increased workload that this expansion will bring.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
After completing the apprenticeship, the apprentice may be able to progress into a full-time role as a Game Console Repair Technician or Electronics Repair Technician. With more experience and training, they may be able to take on more advanced repairs, develop new technical skills, become a senior technician, or move into a team leader or supervisor role.
The contact for this apprenticeship is: LONDON VESTA COLLEGE LIMITED
The reference code for this apprenticeship is VAC2000046842.
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