General Anaesthesia Administrator

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare. Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.

We are looking for a Band 3 GA Administrator to join our friendly team in Capital House, Jubilee Way, Faversham for 16 hours per week.

About the Role

Band 3 administrators are responsible for ensuring that a specific project, system, or process is experienced by patients, service users, colleagues, and the public as caring, patient-focused, efficient, and effective through the provision of first-class administration support.

This is achieved by ensuring that our administration systems work to fully support the patient journey, by providing medical secretarial support or leading the provision of administration for a project, process, or system and where appropriate, providing day-to-day supervision of Band 2 admin support. The role is required to provide admin support to managers and clinicians and by making sure that required data on the service is accurate and provided on time. Our administrators are expected to be kind and responsive, professional and informative, and to contribute to the quality of our services by demonstrating the behaviours detailed in the Trust ‘CARE Values into action Framework’.

Key Responsibilities

• Ensures that the administration for the project, process, system, or team they are responsible for is undertaken effectively and efficiently to enhance patient care by implementing clear and robust systems, maximizing the quality and accuracy of outputs including data, reports, and letters.
• Maximizes effective use of resources available to the project or team by the day-to-day supervision of Band 2 admin staff (where appropriate).
• Ensuring that all communication reflects our values and that all queries from service users, the Public, and colleagues are dealt with in a timely and effective way.
• Supporting service users through their whole journey with our team or department. In some roles this may include delivering training in small groups or on a 1-2-1 basis to support people to use systems or understand processes.
• Ensures Managers and team members have all required data on the project, system, or process that is necessary for making good quality decisions. Managing the administrative workload to ensure reports and information are submitted to the right person on time.