Sales & Customer Leadership

• Build strong strategic relationships with key customers.
• Ensure exceptional customer service and delivery performance.
• Support the sales organisation in achieving sustainable revenue growth.
• Monitor market trends, competitor activity, and customer requirements.
• Work closely with product management and engineering teams to identify future market opportunities.

People Leadership

• Build, lead, and develop a high-performing leadership team.
• Create an engaging culture focused on performance, collaboration, and accountability.
• Coach, mentor, and develop future leaders.
• Drive succession planning and talent development.
• Promote diversity, inclusion, and employee engagement.
• Ensure performance management processes are consistently applied.
• Foster a culture of continuous learning and professional development.

Health, Safety & Environment (HSE)

• Champion a proactive safety-first culture across all business operations.
• Ensure compliance with all health, safety, and environmental legislation and Dometic policies.
• Drive continuous improvement in workplace safety and environmental performance.
• Ensure all employees understand and fulfil their HSE responsibilities.
• Lead investigations into significant safety incidents and ensure corrective actions are implemented.
• Promote employee wellbeing and a safe working environment.

Governance & Compliance

• Ensure compliance with all legal, regulatory, and corporate governance requirements.
• Maintain appropriate business controls and risk management processes.
• Protect company assets and ensure robust internal controls.
• Ensure compliance with Dometic policies, ethical standards, and Code of Conduct.
• Support internal and external audit requirements.

Stakeholder Management

• Represent Dometic with customers, suppliers, government agencies, and industry organisations.
• Build effective relationships with key stakeholders across the business.
• Collaborate closely with peers across the Marine Division.
• Act as ambassador for Dometic within the industry.
• Support strategic business projects and initiatives where required.

Continuous Improvement & Transformation

• Lead business transformation initiatives that improve efficiency and competitiveness.
• Drive digitalisation and process optimisation initiatives.
• Encourage innovation across manufacturing, engineering, and commercial activities.
• Build a culture of continuous improvement using Lean methodologies and best practice.

Travel

• Regular travel within the UK, Europe, and the United States will be required.
• Occasional international travel, evening, and weekend work may be necessary.

Decision-Making Authority

The General Manager operates with significant autonomy within the agreed business strategy and governance framework and is accountable for decisions relating to:

• Overall business strategy and execution.
• Full Profit & Loss performance.
• Operating and capital expenditure budgets within delegated authority.
• Organisational structure and resource planning.
• Recruitment, succession planning, and leadership appointments.
• Manufacturing and operational priorities.
• Commercial negotiations and customer relationships.
• Continuous improvement and capital investment initiatives.
• Risk management and business continuity planning.

Qualifications & Experience

• MBA, Master's Degree in Engineering, Business Administration, or a related discipline, or equivalent executive leadership experience.
• Minimum five years' experience in a senior leadership role with full P&L accountability.
• Significant experience leading manufacturing operations within a complex, multi-site manufacturing environment.
• Demonstrated success in strategic planning, business transformation, and operational execution.
• Strong commercial acumen with experience in a B2B manufacturing environment.
• Experience leading organisational change and continuous improvement programmes.
• Proven experience developing high-performing leadership teams.
• Excellent communication, influencing, and stakeholder management skills.
• Experience operating within an international matrix organisation is desirable.
• Knowledge of Lean Manufacturing, Operational Excellence, and Continuous Improvement methodologies is highly desirable.

Competencies & Success Factors

The successful candidate will demonstrate:

• Strategic and commercial thinking.
• Strong financial and business acumen.
• Inspirational leadership.
• Results orientation.
• Customer focus.
• Excellent decision-making capability.
• High emotional intelligence.
• Outstanding communication and influencing skills.
• Strong negotiation skills.
• Change leadership capability.
• Ability to collaborate effectively across global matrix organisations.
• Innovation and continuous improvement mindset.
• High integrity and accountability.
• Excellent planning and organisational capability.
• Resilience and adaptability.
• Ability to develop and retain high-performing teams.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Office applications and ability to quickly adopt new business systems.
• Excellent written and verbal communication skills in English.

Values & Behaviours

The General Manager is expected to consistently demonstrate behaviours aligned with Dometic's values.