Valor Hospitality
General Manager
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Crowne Plaza Nottingham is a 210-room, 4-star city centre hotel with 17 meeting spaces for up to 400 delegates, two restaurants, and a full-service spa — this is a property with genuine scale and complexity, and it needs a General Manager who can run all of it at once.
The Role
You'll take full commercial and operational responsibility for the hotel, including:
- Leading the senior management team across rooms, food & beverage, conference & events, and spa operations
- Owning the P&L — budgeting, forecasting, and driving revenue and profitability across all departments
- Setting and maintaining brand standards in line with IHG's Crowne Plaza requirements
- Leading recruitment, development, and performance management for heads of department
- Building relationships with corporate and events clients to support the hotel's conference and meetings business
- Acting as the senior point of contact for ownership/Valor Hospitality leadership on performance, compliance, and strategy
- Overseeing health & safety, licensing, and statutory compliance across the property
Supporting Your Hospitality Career Growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
About the Hotel
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Crowne Plaza Nottingham sits in the heart of the city centre, close to Old Market Square and Theatre Royal. The hotel has 210 guest rooms, two restaurants (Lace Maker and Swatch), 24-hour room service, and the Urban Escape Spa with pool, sauna and steam room. With 17 meeting rooms accommodating up to 400 delegates and a dedicated meetings team, it's a genuine conference and events destination for the city — giving this GM role real commercial breadth to work with.
Due to the nature of this role, successful candidates will be subject to a DBS check during the onboarding process. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
In Addition to Competitive Rates of Pay, We Also Offer
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle to Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities — from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
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Supporting your hospitality career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
Fancy Joining Our Team?
We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.
Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.
If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at belonging@valoreurope.com.
Please note that employment is subject to proof of eligibility to work in the UK.
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