Fuller, Smith & Turner
General Manager
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The Half Moon, Herne Hill
General Manager Vacancy
Up to £60,000 plus bonus - live in 1 bed flat available
Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.
The Half Moon is a beautifully restored Grade II-listed pub and hotel, set in the heart of Herne Hill overlooking Brockwell Park, with excellent transport links into central London. Combining classic character with modern sophistication, it is loved by locals and visitors alike for its exceptional food, warm hospitality and stylish surroundings.
The business boasts a strong food-led offer, featuring seasonal menus, an outdoor kitchen and one of the area's most sought-after Sunday roast destinations. Alongside a premium drinks range and 12 individually designed boutique bedrooms, The Half Moon benefits from extensive outdoor trading space and a thriving events calendar that drives significant trade throughout the year.
We are looking for an exceptional General Manager who combines outstanding leadership skills with strong commercial acumen. This role requires an inspirational people leader capable of building, developing and retaining a high-performing management team, creating a culture of accountability, engagement and excellence across the business. As the leader of a large and complex operation, you'll be confident managing performance, identifying future talent and creating an environment where individuals and teams can thrive.
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Equally, you'll be a natural sales driver who understands how to maximise every revenue opportunity. You'll have a proven track record of growing sales through exceptional execution, local marketing initiatives, community engagement, events, premiumisation and a relentless focus on guest experience. You'll continually seek new opportunities to grow market share, increase footfall and ensure The Half Moon remains the destination venue of choice in the area.
The successful candidate will bring significant experience from a high-volume food and drink environment, along with the ability to balance operational excellence, commercial performance and team development. You'll lead from the front, inspire confidence, make decisions with conviction and take ownership of delivering outstanding results.
This is a fantastic opportunity to run one of Fuller's most iconic London businesses. With strong foundations already in place and considerable opportunities for further growth, we're looking for a General Manager who can build on the success of The Half Moon and take the business to new heights.
What We Can Offer You
- Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!!
- GM bonus is up to 100% of your salary
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- Discounted hotel stays at hotels in the Fuller’s Family
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
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What We Look For In a General Manager
- Pride in being the driving force behind the success of the business.
- Someone who can motivate and support the team as well as create a special atmosphere for customers.
- A commercially minded individual.
- A confident manager with great decision-making skills.
- Ability to take ownership of problems.
- Great communication skills
- Passion for fresh food, great wines, and engaging service.
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