Urban Pubs and Bars
General Manager
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General Manager – Urban Pubs, Bars & Restaurants – Multiple Brands – London
We're growing, and we're looking for brilliant General Managers to join us across our family of venues. From modern British pubs and destination neighbourhood locals, to the food-led world of Salt Yard and the high-energy competitive socialising experience of Bat & Ball, there are plenty of different businesses to get stuck into.
Each brand has its own personality, but the ambition is the same: great people, great food and drink, brilliant guest experiences and businesses that perform. We're after General Managers who want to take ownership, build teams and make a venue their own.
You'll Be The Sort Of Person Who…
- Genuinely loves hospitality, you're as interested in the guest experience as you are in the numbers behind it.
- Lives and breathes your venue. You know your regulars, your team, your local market and what makes your business tick.
- Can lead a busy operation with confidence, whether that's a packed Saturday pub, a buzzing restaurant service or a high-energy night of competitive socialising.
- Has strong food and drink knowledge and takes pride in the details, from seasonal small plates and great wine to craft beer, cocktails and a properly executed pub classic.
- Leads from the floor, not the office. Your team see you, trust you and want to follow you.
- Is commercial and entrepreneurial, spotting opportunities, controlling costs and always looking for ways to grow the business.
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What You'll Actually Do
- Run your venue like it's yours. Build, coach and look after a brilliant team. Keep standards high, the guest experience exceptional and the operation running smoothly.
- Own your P&L, understand your numbers and turn good ideas into great results. Whether you're leading a Pub, a Restaurant or a Bat & Ball venue, you'll be the person making the business happen day to day.
Where could you fit in?
- Urban Pubs, Bars – modern British pubs, bars and neighbourhood venues built around quality food, drink and genuine hospitality.
- Salt Yard – distinctive Spanish and Italian-inspired restaurants, known for seasonal small plates, charcuterie, wine and a lively London dining experience.
- Bat & Ball – high-energy competitive socialising, combining games and entertainment with food, drinks and big nights out.
What We're Looking For
- Put your heart on your sleeve: take ownership, be bold and run the business as if it's your own.
- Stay cool under pressure — calm, composed and unflappable.
- Minimum 2 years' experience as a General Manager, ideally in a quality hospitality environment.
- Strong knowledge of food, drink and service, with the ability to adapt to different hospitality concepts.
- Strong communication and organisational skills, with an approachable leadership style.
- Superb customer and floor service skills.
- Solid financial, operational and commercial know-how.
- Entrepreneurial flair and a genuine passion for people development.
- Love to train, mentor and grow a high-performing team.
- Personal Licence holder is a plus.
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What's In It For You
- Competitive salary plus bonus.
- Opportunities across a growing portfolio of pubs, restaurants and competitive socialising venues.
- Comprehensive training and ongoing development to accelerate your career.
- Clear paths for progression, with regular openings and opportunities to step up.
- Employee discounts across our pubs, bars and restaurants.
- Strategic autonomy: make meaningful decisions, own your results and be fearless.
- Continuous team trips, management incentives and socials in a warm, family-like culture.
- 28 days' holiday.
- Employee Assistance Programme via Licence Trade Charity.
- Lucrative referral scheme: earn up to £1,000 per successful referral.
- Access to Stream to draw wages as needed.
- Birthday day off on us.
- Cycle-to-work scheme.
- Enhanced maternity/paternity/adoption pay.
- Workplace nursery benefit.
- Length-of-service recognition rewards.
Ready to lead something brilliant?
If you're bold, people-centric and commercial, with a genuine passion for exceptional hospitality, we'd love to meet you. Tell us what kind of business gets you excited — whether that's a brilliant pub, a standout restaurant or a venue where the competition is part of the experience — and let's find the right opportunity for you.
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