Fuller, Smith & Turner
General Manager
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The Hercules, Lambeth North
General Manager
Up to £48,000 plus bonus and great benefits - Live in Available
Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.
The Hercules enjoys a diverse customer base, welcoming local office workers, visitors from nearby hotels, tourists exploring the area and a loyal local community. Its broad appeal and strong reputation make it one of the most exciting businesses in our portfolio.
Whilst predominantly a wet-led business, The Hercules also delivers significant food volumes through an all-day dining offer, serving breakfast, lunch and dinner across multiple trading floors, complemented by extensive external dining. This role requires an experienced General Manager who is equally comfortable driving a vibrant drinks business whilst leading a high-volume, full table-service food operation. The successful candidate will understand how to maximise performance across a variety of trading spaces, adapting the offer throughout the day while consistently delivering exceptional guest experiences.
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We're looking for someone with experience of trading in locations that attract a strong tourist market and who has a genuine passion for proactively driving sales. Building relationships with local businesses, nearby hotels and the wider community will be key to identifying new opportunities, growing existing revenue streams and continuing to diversify the business.
The successful General Manager will be a visible and inspiring leader, capable of motivating, coaching and developing a team of more than 35 people while maintaining the high operational standards expected of one of Fuller’s flagship pubs.
We're welcoming applications from experienced General Managers who are looking for their next challenge and are excited by the opportunity to lead this fantastic business.
What We Can Offer You
- Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!!
- GM bonus is up to 100% of your salary
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- Discounted hotel stays at hotels in the Fuller’s Family
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
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What We Look For In a General Manager
- Pride in being the driving force behind the success of the business.
- Someone who can motivate and support the team as well as create a special atmosphere for customers.
- A commercially minded individual.
- A confident manager with great decision-making skills.
- Ability to take ownership of problems.
- Great communication skills
- Passion for fresh food, great wines, and engaging service.
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