Kloud Glasgow
General Manager
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Pay: £39,000.00-£41,000.00 per year
Job Description:
General Manager — Kloud Glasgow
Lead the next chapter of Kloud.
Kloud Glasgow is entering an exciting period of growth, and we’re looking for an exceptional General Manager to lead the team, shape the guest experience and play a key role in our next phase of expansion.
We’re building one of the most exciting hospitality companies in the market — creating unique architectural spaces, exceptional products and destination venues that challenge convention and stay ahead of the curve.
As General Manager, you’ll be at the heart of that vision.
This is an opportunity for an ambitious hospitality leader who wants more than simply running a venue. We’re looking for someone who wants to build something, develop people, create community and leave their mark on a growing business.
The Role
As General Manager, you’ll take ownership of the day-to-day performance and long-term success of the venue.
You’ll lead from the front — setting standards, developing your team and ensuring every guest experience reflects what Kloud stands for.
You’ll be responsible for:
- Leading, inspiring and developing a high-performing management and wider venue team
- Creating a culture built around exceptional service, energy, ambition and accountability
- Driving commercial performance across sales, labour, costs and profitability
- Maintaining consistently high operational and service standards
- Building a strong local community around the venue
- Recruiting, coaching and developing the next generation of hospitality talent
- Working closely with the wider Kloud team to deliver new ideas, initiatives and experiences
- Staying ahead of hospitality, speciality coffee and cocktail trends
- Helping shape the evolution of the Kloud brand as we continue to grow
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Who We’re Looking For
We’re looking for a natural leader — someone who brings energy, ambition and genuine passion for hospitality.
You’ll ideally have experience leading a high-volume, premium or destination hospitality venue, with a strong understanding of the standards required to deliver exceptional service while achieving strong commercial results.
Experience within speciality coffee, cocktail bars, premium hospitality or high-volume venues would be a significant advantage.
More importantly, you’ll be someone who:
- Is ambitious and hungry to grow
- Leads by example and knows how to inspire others
- Takes genuine pride in delivering exceptional hospitality
- Develops people rather than simply managing them
- Understands both the guest experience and the commercial side of the business
- Thrives in a fast-paced, changing environment
- Is naturally curious and excited by innovation
- Understands the importance of community and culture
- Wants to build something bigger than themselves
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Why Kloud?
Kloud is growing — and this role comes at an important moment in that journey.
You’ll have the opportunity to work with an ambitious team, help shape the culture of a growing hospitality company and play a meaningful role in what comes next.
We’re not interested in standing still.
We want to create destination venues, exceptional experiences and communities people genuinely want to be part of.
For the right person, there’s significant opportunity to grow with us as Kloud continues to expand.
If you’re ready for your next challenge, we want to hear from you.
If you’re an ambitious hospitality leader who wants to take ownership, develop great people and be part of building something special, we’d love to hear from you.
The next chapter is going to be a big one.
Come and lead it with us.
Benefits:
- Employee discount
- Private medical insurance
- Store discount
Experience:
- Hospitality management: 3 years (preferred)
- Premium Bar: 3 years (preferred)
- Coffee: 3 years (preferred)
Licence/Certification:
- Personal Licence (preferred)
Work Location: In person
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