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General Manager
At Heartwood Collection, we’re searching for a dynamic, people-first leader to take the helm as General Manager and bring energy, warmth, and excellence to one of our standout locations. We’re an award-winning collection of cosy pubs and vibrant brasseries that feel like a true home-from-home. From the timeless elegance of Brasserie Blanc to the welcoming charm of Heartwood Inns, everything we do is rooted in fresh, seasonal food and genuine hospitality for our local communities.
Requirements
- Proven experience running a high-performing site or fresh food restaurant
- A strong track record of developing managers and teams
- Confidence across all areas of hospitality (including rooms where applicable)
- 2–3 years’ experience as a General Manager within a branded environment
- A solid understanding of HR, financial performance, and KPI delivery
- The ability to take full ownership of your business and drive results
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Responsibilities
- Lead from the front, inspire your team, and create memorable guest experiences every day.
Benefits
- Competitive salary package including TRONC* and performance-based bonus
- 48-hour contract
- Private healthcare with Bupa
- Tailored training and career progression through our Stepping Stones programme
- Access to Hospitality Action via our Employee Assistance Programme
- Discounts across hundreds of retailers and experiences through Reward Gateway
- Instant pay access with EarlyPay
- Enhanced maternity & paternity leave
- Up to £1,500 referral bonus
- Option to purchase up to 5 extra days of holiday per year
- 50% off food at Heartwood Inns and Brasserie Blanc, plus 20% for friends & family
- Exclusive discounts on stays in our beautiful inn bedrooms
- Birthday gift and long service recognition
- Cycle to Work scheme
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About Heartwood Collection
We’re not just growing—we’re thriving. Sunday Times Best Places to Work 2024 Double winner at the Publican Awards 2024 Best Pub Brand/Concept – Publican Awards 2025
With over 50 locations and plans to grow beyond 60 by 2027 (including 500+ bedrooms), there’s never been a more exciting time to join us. We’re passionate about developing our people and creating real opportunities for progression across our expanding estate.
Join a business that’s warm, genuine, and full of life—and where your leadership truly makes a difference.
Please note: we are unable to accept applications from overseas.
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