Buckinghamshire Healthcare NHS Trust
General Manager – General Surgery & Services
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Role Overview
The General Manager will have responsibility for the operational management and business development of the following service/ portfolio areas:
- General Surgery (includes the Vascular, colorectal and breast services alongside core services)
- Centralised / Core Services (includes Pre-Operative Service, business & activity planning support)
Key Responsibilities
- Assist the Director of Operations, CDU Leads, and senior nurses by providing efficient and effective operational and general service management in each area.
- Ensure services are responsive, innovative, and provided to the highest possible clinical and performance standards.
- Take forward projects to improve service delivery and patient experience in key areas.
- Lead on ensuring that all performance and quality targets are met.
- Develop and implement local delivery plans that will meet service needs and contribute to the annual planning process of the Trust in line with agreed corporate objectives and priorities.
- Plan and manage the implementation of projects to modernise services and to improve facilities and working practices to meet organisational and service delivery plans.
- Ensure strong financial service performance against plans through identification of problems at an early stage and the initiation of corrective action.
- Ensure effective communication systems are in place throughout the SDUs in the portfolio, and between and across other relevant service areas, where relationships are key to the delivery of safe and effective care to patients.
- Be responsible for the day-to-day efficient and effective operational management of the defined service areas, reporting to the Head of Operations in all matters affecting the delivery of core services.
- Ensure that clinical teams within the CDUs respond to operational issues on a day-to-day basis, and ensure issues are swiftly resolved.
- Develop and implement longer-term solutions to issues raised. These will include complex approaches requiring the support and agreement of large teams of people and management of projects that deliver change.
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Benefits of Working with Buckinghamshire Healthcare NHS Trust
As part of our BHT family, you’ll benefit from:
- Learning and development opportunities to support your career progression.
- Flexible and agile working opportunities.
- Generous annual leave entitlement, pension, and access to NHS discount schemes.
- A range of health and wellbeing services to promote a healthy, happy workforce.
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Why Work for Us?
- We are committed to promoting inclusion and making sure all colleagues feel they belong.
- We encourage new colleagues from a diverse range of backgrounds to apply.
- We aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
Our Vision and Mission
- Vision: To provide outstanding care, support healthy communities, and be a great place to work.
- Mission: To provide personal and compassionate care every time.
- CARE Values: Collaborate, Aspire, Respect, Enable.
Contact Information
For further details / informal visits contact:
- Name: Daniel Mellett
- Job title: Head of Operations
- Email address: daniel.mellett@nhs.net
- Telephone number: 07867442059
Informal visits are encouraged and can be arranged via: k.pimm@nhs.net
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