Bite Talent
General Manager
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General Manager – Flagship Drive-Thru Restaurant
We're looking for an ambitious and commercially focused General Manager to lead the launch and ongoing success of a flagship drive-thru restaurant. This is a fantastic opportunity for an experienced QSR operator who thrives in high-volume environments, enjoys building high-performing teams, and wants to play a key role in growing an exciting business.
The successful candidate will take full ownership of one of the company's most important locations, leading a team of around 30 employees while driving operational excellence, profitability, and an outstanding guest experience.
Key Responsibilities
- Take full ownership of the day-to-day operation and commercial performance of the flagship drive-thru restaurant.
- Lead, coach, and develop a team of approximately 30 employees, creating a high-performing and engaged culture.
- Manage full P&L responsibility, ensuring strong financial performance and cost control.
- Control key business metrics including food costs, labour, productivity, and overall operational expenditure.
- Deliver exceptional customer experiences while maintaining outstanding food quality and service standards.
- Drive sales growth, maximise profitability, and identify opportunities to improve business performance.
- Ensure compliance with all food safety, health & safety, and company operational standards.
- Recruit, train, and develop future leaders within the business.
- Work closely with senior leadership to execute operational strategies and support the continued growth of the brand.
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Requirements
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- Previous General Manager experience within a high-volume QSR, drive-thru, or branded hospitality environment.
- Strong commercial acumen with proven experience managing full P&L responsibility.
- Experience leading large teams and developing high-performing managers and employees.
- Track record of delivering excellent operational standards while driving sales and profitability.
- Excellent leadership, communication, and people development skills.
- Highly organised, resilient, and capable of making decisions in a fast-paced environment.
- Willingness to complete a comprehensive training programme prior to taking ownership of the site.
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