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General Manager Innovation and AI Solutions
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Role Overview
The role leads the Innovation and AI Solutions practice globally. It is based in either the United States or Europe and requires commensurate travel. It reports directly to the Chief Operations Officer.
The role is a highly entrepreneurial, technology sales focused role with delivery oversight owning the department strategy and its go-to-market strategy. The ideal candidate has experience building and leading a similar department from scratch to scale with P&L ownership. The role requires demonstrating measurable revenue and customer outcomes. The successful candidate will leverage EOS's technical capabilities, global delivery footprint, strategic technology partnerships, and established Tier 1 customer relationships to grow a focused, scalable AI business.
First-year outcomes include building a qualified pipeline, securing flagship customer engagements, productizing an initial portfolio of AI solutions, establishing strategic vendor partnerships plus leading and recruiting/growing the existing core team. They must be equally comfortable discussing AI architecture with technical leaders, business outcomes with a Fortune 500 executive, and pipeline or delivery risks with the EOS leadership team.
Competitive base, bonus and long term incentive commensurate for the role for the right candidate.
Key Responsibilities
- Drive the growth and commercial performance of the AI Solutions practice, setting and achieving revenue targets and strategic goals.
- Develop and execute a comprehensive go-to-market strategy for the AI Solutions division, ensuring alignment with EOS's overall business objectives.
- Identify and prioritize high-value markets and AI use cases to focus on, leveraging EOS's existing capabilities and customer base.
- Engage with existing enterprise relationships to initiate AI discovery engagements and convert these into scalable business opportunities.
- Lead early-stage customer conversations to understand needs and position EOS as a preferred partner for AI solutions.
- Create and refine repeatable AI offerings across various domains such as applied AI/ML, generative AI, and autonomous systems.
- Develop business cases that clearly connect AI technical solutions to tangible customer outcomes, facilitating decision-making and buy-in.
- Collaborate closely with EOS sales leaders to integrate AI solutions into broader sales strategies and initiatives.
- Partner with engineering and professional services teams to ensure the successful delivery and implementation of AI projects.
- Establish and maintain strategic relationships with key technology partners to enhance EOS's market offerings and technological capabilities.
- Define and implement commercial models and key performance indicators (KPIs) to effectively measure and drive the success of the AI Solutions practice.
- Recruit, lead, and develop a multidisciplinary team capable of delivering high-quality AI solutions and supporting EOS's growth in this area.
- Maintain a hands-on approach during the initial stages of the AI Solutions division to ensure a solid foundation and effective response to market demands.
- Represent EOS in external forums, conferences, and media to enhance the company's profile in the AI solutions space and attract potential clients and partners.
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Ideal Experience
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- 15+ years of experience in enterprise technology with a proven track record in sales leadership roles, preferably within the AI/ML domain.
- Strong background in enterprise sales, demonstrating the ability to close significant deals and drive business growth in a technology-focused environment.
- Strong existing customer rolodex, ability to hit the ground running with potential customers.
- Deep technical understanding of AI and ML architectures, capable of engaging credibly on technical topics with engineers and architects.
- Experience in developing and commercializing technology solutions, with a history of turning emerging technologies into successful, revenue-generating products or services.
- Proven ability to work with large global enterprises, including existing relationships with Fortune 500 companies that can be leveraged to accelerate business development efforts.
- General management experience, with the capability to build, lead, and manage a multidisciplinary team across different geographies.
- Strong executive communication skills, adept at discussing complex technical details with technical leaders as well as strategic business outcomes with C-suite executives.
- Experience in IT solutions provider environments, with a comprehensive understanding of the challenges and opportunities in deploying large-scale technology solutions.
- Familiarity with edge AI, autonomous systems, and AI infrastructure, with a preference for candidates who have successfully commercialized these technologies.
- Strategic thinker with a clear ability to develop and execute go-to-market strategies, identify key markets and use cases, and establish commercial models and KPIs.
- Hands-on leadership style suitable for a division’s formative stages, with a commitment to staying engaged in day-to-day operations while strategically guiding the division’s growth.
- Experience in recruiting and leading a team, with a focus on building a culture of innovation and accountability.
- Capability to establish and grow strategic partnerships with technology vendors and service providers to enhance product offerings and accelerate market penetration.
- Technology defense sector experience nice to have
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