What You'll Own

• Commercial performance of the venue: revenue, margins, labour costs, and COGS. You'll know your numbers and you'll be accountable for them
• The bar and F&B operation: quality, stock management, menu standards, and margins. You'll have real bar experience and you'll use it to make sure the offering is as strong as the golf
• People management: hiring, developing, and holding your team accountable. When someone's underperforming, you deal with it. When someone's excelling, they know it
• Member experience and service consistency: protecting the quality our members expect and the community they've joined
• Events and commercial growth: building the pipeline, converting enquiries, and making your site the venue people think of first for corporate golf and private hire
• Day-to-day systems and SOPs: making sure the operation runs tight and nothing falls through the cracks
• Operational reporting that gives leadership clean, reliable data without anyone having to chase you
• Facilities, TrackMan simulators, health and safety, and licensing compliance

Who You Are

• You've run a venue, a bar, a restaurant, or a comparable operation and you did it well. You know what good looks like because you've built it yourself.
• You have real bar experience. Not "an understanding of F&B." You've been behind the bar, you've managed stock, you've built a drinks offering, and you know what it takes to deliver quality service at pace.
• You're commercially sharp. You spot where revenue is being left on the table and you act on it without being told. You think like an owner, not a manager.
• You hold people accountable: directly, with clarity, fairness, and follow-through. No one on your team is left wondering where they stand.
• You lead from the front. You're the first to jump in when the venue is busy, the first to notice when a member isn't having a great time, and the last to make excuses.
• You care about quality because you understand that's what earns trust, from members, from your team, and from the business.
• You believe golf should be accessible to everyone, and you're excited about building a community that reflects that.
• You're comfortable in a fast-moving environment where the expectation is follow-through, not just good intentions.
• You live locally, or close enough that this site feels like yours. You'll bump into members on the street, and that's a good thing.

It's Probably Not For You If...

• You're most comfortable when things are running smoothly and see growth as someone else's job.
• You prefer managing from a distance rather than being present with your team and members.
• You think being GM means you don't pull shifts on the floor anymore. This role includes peak shifts and weekends as standard.
• You tend to wait for a full brief before getting started, rather than using your initiative to fill the gaps.
• You see things as problems, rather than opportunities.
• Holding people to a high standard is something you find uncomfortable or tend to avoid.
• You measure how hard you're working by how busy you feel, rather than what's actually moving the business forward.

What We Offer

• A genuine leadership role with full ownership of your site and real visibility across the business.
• The chance to put your stamp on a venue in one of London's best neighbourhoods, with the scope to take on more as the business grows.
• A small, ambitious brand that's still early enough in its journey that the right people genuinely shape how it grows. Two funding rounds done, four sites open, and a clear vision for what comes next.
• Caddi Club membership across all our venues.
• Complimentary food and drink while on shift.
• A chance to shape the future of golf,
• Up to 30% discount of golf gear
• A team and a culture that takes the work seriously without taking itself too seriously.

If you want to run something, not just manage it, we want to hear from you.