Rocks Group
General Manager — Khao-Sō-i London
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Khao-Sō-i
Khao So-i celebrates the food of northern Thailand. At its heart is khao soi, the rich curry noodle soup of Chiang Mai that people travel across the world to eat. We bring our spices straight from Chiangmai to make amazing dishes here in London. Located in the heart of Central London, serving yummy Thai food everyday.
We're looking for a General Manager to lead our busy, high-turnover London restaurant. You'll take full ownership of the team, the guest experience and the results, backed by a group that runs more than 200 locations across Thailand, Malaysia and the UK.
Who we are
Khao-Sō-i is part of Rocks Group, a Bangkok-based food and beverage company running 200+ locations across Thailand, Malaysia and the UK. Our sister brands include Potato Corner and UNO Coffee Company.
In London you'll lead a strong site team, including our Head Chef and two Assistant General Managers. Behind you is a head-office team covering finance, menu development, people and marketing.
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Looking after people is at the core of what we do, both our guests and our team. We're small enough that good ideas get acted on quickly, and big enough to offer real structure, support and room to grow.
As General Manager, you will
- Lead the restaurant. Take full ownership of performance, including sales, labour, food cost and margin.
- Build and develop the team. Recruit, train and coach front-of-house, and develop your Assistant General Managers into future GMs.
- Deliver exceptional hospitality. Set and hold the standard on the floor so every guest wants to return.
- Partner with the kitchen. Work closely with the Head Chef on quality, speed and consistency, and lead new menu launches.
- Grow the business. Work with our marketing team on local activity, delivery and partnerships.
- Uphold standards. Own food safety, health and safety, licensing, stock control and compliance.
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What we're looking for
- Proven experience as a General Manager of a busy, high-turnover restaurant, ideally in London.
- Strong commercial sense. You understand a P&L and know which levers to pull.
- A people-first leader who coaches, develops and keeps great teams.
- Calm, organised and hands-on in a fast-paced, high-volume service.
- A genuine love of food and hospitality, and curiosity about Thai cuisine.
- A Personal Licence, or willingness to obtain one.
- The right to work in the UK.
How to apply
Submit your CV here or drop us an email at arpaporn@rocksgroup.com.
At Khao So I, everyone is welcome. We are an equal opportunity employer and welcome applicants from every background.
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