• You'll take ownership of your site's performance across occupancy, income, debt, conversion, rebookers, and other key KPIs, working closely with our Leasing Manager to deliver the property's leasing strategy.
• You'll understand your local student market, keep an eye on competitors and university demand, and look for smart opportunities to improve occupancy, income, and overall performance.

Own the numbers

You'll have responsibility for your site's operating budget, reviewing income, expenditure, purchase orders, invoices, accruals, and variances.

We want someone who can do more than report the numbers. You'll understand what they're telling you and what needs to happen next, providing clear insight into the performance of your property.

Keep the building at its best

You'll make sure bedrooms, communal spaces, and back-of-house areas are safe, secure, and presented to a consistently high standard.

• You'll oversee planned and reactive maintenance, contractors, and statutory servicing, while taking the lead during the biggest operational moments of the year — particularly check-out, summer turnaround, and check-in.

Lead a team that delivers

Great buildings need great people.

• You'll set the tone for your team through clear expectations, regular one-to-ones, coaching, and honest feedback.
• You'll lead recruitment, induction, and development and create an environment where people feel supported but are also accountable for delivering high standards.
• You'll build a culture that celebrates great work, learns quickly, and is always looking for a better way.

What we're looking for

You'll already have proven operational leadership experience within PBSA, Build to Rent, residential property, hospitality, or another complex customer-focused environment.

You'll bring:

• Experience leading and developing a multi-disciplinary on-site team
• Strong commercial and financial awareness, including budgets and KPIs
• A track record of delivering excellent resident or customer experiences
• Confidence dealing with complaints and challenging or sensitive situations
• Good knowledge of building operations, maintenance, contractors, and Health & Safety
• Strong organization, communication, and decision-making skills
• Confidence using property, CRM, finance, or compliance systems
• Experience of Yardi, or a comparable platform, would be advantageous
• A full UK driving license and willingness to travel when required
• Flexibility to participate in an out-of-hours escalation rota and support the property during peak periods

The kind of person who'll thrive here

You're visible, positive, and credible and comfortable leading from the front.

• You're commercially switched on without losing sight of the resident experience. You're decisive when you need to be, calm under pressure, and prepared to challenge when standards aren't where they should be.
• Most importantly, you take ownership. You don't wait for someone else to solve the problem — you bring people together and make things happen.

What's in it for you?

Alongside a competitive salary, you'll receive:

• Performance-related annual bonus
• Company mileage or travel allowance and business expense reimbursement
• Contributory pension
• Health cash plan
• Genuine opportunities to learn, develop, and grow your career as our Student Living portfolio expands

Come and build something brilliant with us

This is much more than managing a building.

• It's an opportunity to lead a community, develop a great team, and take real ownership of the performance of your property.
• If you've got the energy, commercial confidence, and operational experience to make that happen, we'd love to hear from you.

Why Colby River?

Colby River combines disciplined investment with operational expertise and a commitment to quality at every stage of the asset lifecycle.

Joining us means being part of a business with clear direction and strong governance — where your contribution, whether operational or strategic, plays a vital role in our continued growth.