General Manager

A General Manager’s position is to maintain a safe, profitable, comfortable work environment where employees can grow and learn, guests can come and relax, and where the community feels a sense of belonging through local contributions and peer-based relationships.

Responsibilities

• Recognize guests' needs in advance, market to the geographic area, and interact with the corporate office to create sales growth and local brand recognition within the target demographic of the restaurant.
• Directly responsible for adhering to and enforcing all policies and procedures outlined by the corporate office with regards to all Assistant Managers, the Kitchen Manager, and all hourly employees.
• Interact with management and hourly employees in a friendly and non-coercive manner to carry out assigned duties and provide the ultimate dining experience.
• Retain a current manager food safety certification.
• Handle payroll calculation, all back office duties, all cash handling with documented record-keeping, and ensure all invoices are turned in properly and on time.
• Maintain entertainment and advertising accounts for the specific store.
• Maintain the cleanliness, safety, and integrity of both the interior and exterior of the restaurant through proper utilization of hourly staff and contracted purveyors.
• Responsible for in-store human resources functions such as hiring, firing, training, coaching, counseling, and developing new or current employees including hourly staff, the Assistant Managers, and Kitchen Manager.
• Oversee proper staffing and inventory levels and communicate expectations to hourly staff and managers.
• Work directly with Managers and all hourly employees during each shift to ensure support, proper guest satisfaction, and industry business standards are being followed.