Sixty Eight People
General Manager
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About the job
GENERAL MANAGER
INDEPENDENT SPIRIT. COMMUNITY-LED. BIG-BRAND BACKING.
What's in it for you?
- £55,000 to £60,000 for the right candidate, plus bonus
- Generous staff discount across the wider group's pubs, plus discounted hotel stays
- Run your own P&L within one of London's most exciting premium pub portfolios
- The full backing, systems and security of a major managed pub group, without losing the independent, community feel of your pub
- A high-profile site with strong existing trade, loyal regulars and real scope to grow further
- Genuine investment in the estate — recent projects include a £120,000 investment
- A real chance to build something long-term and become a fixture of your local community, not just run a shift
Who are they?
Our client is the premium, community-focused pub arm of one of the UK's largest managed pub companies, home to some of South West London's best-loved local pubs. Each site is run with genuine independent spirit — distinct character, loyal regulars and a strong sense of place — while benefiting from the scale, systems and investment of a major group. This particular pub is a community-focused, sports-led site with recent strong investment to the tune of £120,000. It averages £70,000–£80,000 a week (roughly 75:25 wet:dry), with big-day potential of £25,000+ on sports days, backed by a strong 20-strong front-of-house team, 2 Assistant Managers and 3 Supervisors. This is a business that wants operators who feel like the beating heart of their pub, not a manager parachuted in to run shifts — genuinely proud, hands-on, and invested in doing right by their team and their locals.
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What will you get up to?
- Take full ownership of your pub's P&L, driving both wet and dry sales against clear GP targets
- Lead, develop and grow a long-standing front-of-house team, bringing energy and setting the standard
- Build genuine relationships with local residents, businesses and regulars to establish your pub as a true community hub
- Maintain world-class standards across service, presentation and social media presence
- Plan and deliver events and activations that drive footfall and strengthen your pub's local reputation
- Navigate the group's systems and processes proactively, without losing the independent feel of your site
- Manage upwards effectively, keeping your Area Manager informed and engaged, not just directing your own team
- Identify opportunities for improvement before being asked — from the guest experience to the P&L
What are we looking for?
- A proven General Manager from a premium or independent-feeling pub background — this is an "independent spirit" business, not a corporate chain
- Strong community engagement experience — someone who builds a loyal local following, not just passing trade
- Advanced commercial knowledge — full P&L ownership, wet/dry sales mix, and management of GP targets
- Experience operating within a large managed pub estate while retaining autonomy and initiative
- A track record of managing and developing a team within a long-standing staff culture, growing people rather than just rostering them
- Grounded, approachable and genuinely invested in your local community — not just running a shift
- A strong leader who gives clear direction and has real presence on the floor, without being militant about it
- Proactive rather than reactive — you spot what needs fixing before anyone has to tell you
- Infectious enthusiasm that raises the whole team's game
- Comfortable managing upwards as well as down — you'll keep your Area Manager informed and engaged, not just direct your own team
- Committed for the long term — this is about building something, not job-hopping
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