Infopro Digital
General Manager

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Infopro Digital Services Limited is seeking a General Manager to lead the UK business of its Automotive division. This position is critical to driving sustainable growth, commercial performance, operational excellence, and strategic leadership across a portfolio of automotive data, software, and digital solutions.
Infopro Digital Automotive is a leading global provider of data and software solutions for the automotive aftermarket, supporting workshops, distributors, manufacturers, fleets, retailers, and other industry professionals. Its portfolio brings together established specialist brands and businesses, including Haynes, HaynesPro, DriveRightData, OATS, ETAI, and Eucon. As part of Infopro Digital, a global information and technology group with over 4,000 employees across 26 countries, the division helps customers improve performance through innovative data, software, and digital solutions.
We are looking for a General Manager to lead the UK business through its next phase of sustainable growth. This is a broad, highly visible leadership role with accountability for UK P&L performance, commercial growth, operational effectiveness, people leadership, and market development. The successful candidate will combine strategic direction with disciplined execution, remaining close to customers, teams, and the critical decisions that drive performance.
THE ROLE
Reporting into senior leadership within Infopro Digital Automotive, you will hold overall responsibility for the performance, growth, and leadership of the UK business. You will set the UK strategy, translate it into clear priorities, and ensure strong execution across commercial, customer-facing, and operational activities.
You will lead the senior UK team, create alignment across functions, and build an operating model that supports scalable recurring revenue, strong customer outcomes, and consistent financial performance. As the senior representative of Infopro Digital Automotive in the UK, you will strengthen market presence, develop strategic relationships, and ensure that the portfolio's brands, products, and capabilities are connected through a coordinated go-to-market strategy aligned with the wider international growth agenda.
Key Responsibilities
Own the UK Business and P&L
- Hold full accountability for UK revenue, profit, cash discipline, and overall business performance
- Develop and execute the UK business plan, converting strategic ambition into focused priorities, investment choices, and measurable outcomes
- Lead the annual budgeting, forecasting, and planning cycle, with clear assumptions, risks, opportunities, and corrective actions
- Establish a rigorous business operating cadence covering financial performance, commercial execution, customer health, delivery priorities, and people metrics.
Lead Sustainable Growth and Market Development
- Drive growth across existing and new customers, balancing new-logo acquisition with retention, renewal, cross-sell, and upsell
- Ensure the UK go-to-market strategy reflects priority segments, customer needs, routes to market, and the full Infopro Digital Automotive portfolio
- Build market share by sharpening positioning, strengthening partnerships, and identifying new commercial opportunities
- Champion scalable SaaS, subscription, and data revenues rather than bespoke, one-off project work
- Act as executive sponsor for strategic accounts and personally lead or support the most significant customer opportunities, partnerships, and negotiations
- Represent Infopro Digital Automotive at senior industry level, strengthening market visibility and credibility while positioning the relevant portfolio brands and solutions clearly for customers.
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Build a High-Performing Leadership Team and Culture
- Lead, coach, and develop the UK senior leadership team, creating clarity of accountability across commercial, operational, and enabling functions
- Set a high-performance culture grounded in customer value, ownership, collaboration, pace, and disciplined follow-through
- Assess organizational capability, shape the organization for future growth, and ensure the right leadership, talent, and succession plans are in place
- Create an environment in which people are engaged, supported, and constructively challenged to perform at their best
- Lead change and transformation with clear communication, visible sponsorship, and sustained attention to implementation.
Drive Operational and Financial Performance
- Ensure the UK business operates efficiently, with clear priorities, effective governance, and strong cross-functional coordination
- Use financial and operational data to identify performance gaps, allocate resources, and improve productivity, margin, and execution quality
- Balance short-term delivery with longer-term capability building, ensuring decisions support sustainable customer and enterprise value
- Oversee major business risks, commercial escalations, and operational issues with sound judgment, pace, and appropriate governance
- Ensure compliance with group policies, delegated authorities, and relevant legal and regulatory requirements.
Connect the UK Business to the International Organisation
- Work closely with product, technology, marketing, finance, HR, and operational leaders across Infopro Digital Automotive
- Align UK priorities with the wider portfolio strategy while advocating clearly for local market and customer needs
- Accelerate portfolio cross-selling and coordinate multi-country opportunities, strategic accounts, and shared commercial initiatives
- Share market intelligence, customer insight, and operating best practice across countries and business units
- Support product launches, proposition development, and investment decisions with evidence from the UK market.
Requirements
Essential Experience
- Proven success in a General Manager, Managing Director, Business Unit Director, or comparable senior leadership role with full P&L accountability
- A strong track record of delivering profitable revenue growth in B2B software, SaaS, data, information services, automotive, or a closely related sector
- Experience leading multi-functional teams and senior leaders, with evidence of building accountability, capability, and engagement
- Demonstrable commercial leadership, including coordinated go-to-market strategy, recurring-revenue growth, strategic account development, and complex negotiations
- Strong financial and business-management capability, with confidence across budgeting, forecasting, investment choices, margin, and performance improvement
- Experience leading business change, transformation, or scaling while maintaining delivery and customer confidence
- Ability to operate strategically while remaining visible, hands-on, and close to customers, people, and critical execution priorities
- Executive-level communication, influencing, and stakeholder-management skills within a matrix or international organization.
Highly Desirable
- Knowledge of the automotive aftermarket, workshop technology, technical data, parts, diagnostics, fleets, dealer systems, or related digital solutions
- Experience leading a subscription, software, or data business with a mix of enterprise, network, and independent customers
- Exposure to product-led growth, portfolio integration, cross-border account development, or multi-brand go-to-market models
- Experience strengthening operating discipline and culture in a business with significant growth ambitions.


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HOW YOU OPERATE
Enterprise Leader
- You take an end-to-end view of the business, integrate competing priorities, and make decisions in the best long-term interests of customers, people, and performance.
Commercially Ambitious
- You create growth, build market momentum, and translate opportunity into clear choices, investment, and disciplined execution.
Financially Rigorous
- You understand the economic drivers of the business, challenge assumptions, and use data to improve revenue quality, margin, and returns.
Customer-Centric
- You stay close to strategic customers and ensure their needs shape priorities, propositions, and service improvement.
Talent Builder
- You set clear expectations, coach senior leaders, and build an organization capable of sustained performance beyond individual dependency.
Change Leader
- You create clarity during change, engage people in the direction, and maintain momentum through implementation.
Collaborative Operator
- You work effectively across functions, countries, and reporting lines, combining local ownership with wider group alignment.
Accountable and Decisive
- You make timely, evidence-based decisions, communicate them clearly, and follow through on outcomes.
What Success Looks Like
- A clear, credible UK strategy translated into focused priorities, investment choices, and consistent execution
- Sustainable revenue and profit growth, with strong visibility of performance, risks, and opportunities
- A healthy recurring-revenue engine with improving acquisition, retention, expansion, and customer lifetime value
- Stronger market position, strategic customer relationships, and effective penetration of the wider automotive portfolio
- A capable, aligned, and accountable leadership team with high engagement and visible succession strength
- Improved operating discipline, cross-functional collaboration, and timely delivery of strategic initiatives
- Reliable financial and commercial forecasting supported by high-quality data and clear evidence
- A UK business that is well connected to the wider Infopro Digital Automotive organization and recognized as a strong contributor to group growth.
Benefits
- Generous Annual Leave - 25 days, rising to 30
- Your birthday off - on us
- Group Personal Pension Plan
- Annual Retirement Planning Advice
- Mortgage Advice
- Life Assurance
- Interest-free Season Ticket Loan
- 24/7/365 Employee Assistance Programme, including counselling
- Employee Recognition Scheme
- Retail and Gym Discounts
- Eyecare Vouchers
- Cycle to Work Scheme
- Holiday Buying Scheme
- Health Cash Plan
- Employee Referral Scheme
- Enhanced Family-Friendly Leave
- Dedicated Menopause Policy with a culture of open, inclusive support
- Wellbeing Tools and Resources
About Infopro Digital
Infopro Digital is a B2B group specializing in information and technology. The group is present in 26 countries and employs over 4,000 people. Its innovative solutions are aimed at professional communities in 5 key economic sectors: construction & public sector, automotive, risk & insurance, industry, and retail.
Thanks to the group's sectorial expertise, Infopro Digital covers all the needs of professionals. Its solutions enable decision-makers to make informed decisions and companies to sustainably develop their commercial activity and performance.
Our Foundations and Values
At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a
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