The Luxury Collection
General Manager - The Park Tower Knightsbridge, a Luxury Collection Hotel
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Job Number 26118304
Job Category Property Leadership
Location
101 Knightsbridge, London, England, United Kingdom, SW1X 7RN VIEW ON MAP
Schedule
Full Time
Located Remotely?
N
Position Type
Management
General Manager
The Park Tower Knightsbridge, a Luxury Collection Hotel, London
Perfectly positioned beside Hyde Park and moments from Harrods, Harvey Nichols and some of London’s most celebrated restaurants, galleries and boutiques, The Park Tower Knightsbridge offers a distinctive perspective on one of the world’s great cities.
Designed by renowned British architect Richard Seifert and opened in 1973, the hotel’s iconic circular form has become a familiar part of the London skyline. Today, the property features 251 spacious guestrooms and suites, many with sweeping views across Hyde Park and the capital, alongside three distinctive dining experiences, personalised butler service and the local expertise of The Luxury Collection Concierge.
We are now seeking an exceptional General Manager to lead the hotel into its next chapter.
The opportunity
As General Manager, you will have the opportunity to build upon the hotel’s heritage while further strengthening its position within one of the world’s most competitive luxury hospitality markets.
You will lead the performance, culture and guest experience of the hotel, working closely with ownership, Marriott’s regional leadership and a talented Executive Committee.
You will bring a clear vision for the property while remaining deeply connected to the operation, the Ladies and Gentlemen who deliver it and the international guests who choose Knightsbridge as their London home.
The successful candidate will understand that luxury is created through consistency, anticipation and highly personalised service. They will be equally comfortable shaping long-term strategy, engaging with ownership, leading commercial performance and being visible throughout the hotel.
The role
You will:
- Provide clear strategic and operational leadership across all areas of the hotel.
- Strengthen The Park Tower Knightsbridge’s positioning within London’s luxury market and The Luxury Collection portfolio.
- Elevate service quality and create distinctive guest experiences inspired by the character, culture and energy of Knightsbridge.
- Build, develop and inspire a high-performing Executive Committee and hotel team.
- Establish a visible leadership culture centred on accountability, engagement and genuine care.
- Develop a trusted, transparent and commercially focused partnership with ownership.
- Drive revenue, market share and profitability while protecting the long-term value and reputation of the asset.
- Strengthen the hotel’s appeal across key international luxury feeder markets.
- Maximise the commercial potential of the hotel’s accommodation, suites, dining experiences and exceptional location.
- Champion Marriott Bonvoy engagement, guest loyalty and personalised recognition.
- Maintain the highest standards of operational discipline, financial performance, safety and compliance.
- Build meaningful relationships across Knightsbridge and London’s wider luxury, cultural and business communities.
- Champion inclusion, talent development and internal progression throughout the hotel.
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The leader we are seeking
You will be an established luxury hospitality leader with the presence, judgement and commercial ability required to lead a prominent London hotel.
Your experience will ideally include:
- A successful track record as General Manager of a recognised luxury hotel,
- Strong knowledge of the London luxury market and its international guest profile.
- Demonstrable success in elevating service quality, guest satisfaction and brand standards.
- Proven commercial leadership across revenue, profitability and market positioning.
- Experience building trusted and constructive relationships with hotel ownership.
- The ability to lead through change and translate strategic ambition into consistent operational delivery.
- Strong experience across rooms, food and beverage and luxury guest services.
- A record of attracting, developing and retaining high-performing leadership talent.
- A sophisticated understanding of the expectations of international luxury travellers.
- Experience within Marriott International or The Luxury Collection would be advantageous, but is not essential.
Above all, you will be a visible and values-led leader—commercially astute, operationally credible and passionate about creating an environment in which both guests and associates feel genuinely recognised.
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Why join us?
The Park Tower Knightsbridge offers a rare combination: an iconic architectural identity, one of London’s most prestigious addresses, an established international guest base and the opportunity to shape the future of a distinctive luxury hotel.
As part of The Luxury Collection and Marriott International, you will have the strength of a global organisation behind you while leading a hotel with its own individual story, character and sense of place.
This is an opportunity to influence more than hotel performance. It is a chance to create the next chapter of a recognised Knightsbridge landmark.
If you have the vision, presence and leadership experience to realise that opportunity, we would be delighted to hear from you.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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