Moose Knuckles Canada
General Manager
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About This Job
Moose Knuckles Canada
Location: London, England, United Kingdom
Work Mode: On-site
Industry: Retail Apparel And Fashion
Job Description
We are looking for a commercial people-focused leader for our new store in WHITE CITY opening winter 2026.
What We Believe
- We believe in inclusion
- We believe in self-expression
- We believe in no judgement
- We believe in individualism
Who We Are
- We are bold
- We are tenacious
- We are courageous and brave
We are a cast of characters;
- We embrace our differences
- We share our likenesses
Some of What’s in it for You!
- Paid Personal Days
- Generous Benefit package
- Employee Assistance Program
- Employee Loyalty Reward Program
- Generous welcome gift
Some Of What You’ll Do
- Support strategies and initiatives implemented by Area Manager to achieve and exceed business goals & targets through epic management and feedback in the shifting of stock
- Operate the business like you own it. Maintain productivity and profitability of the store through sales growth, staffing and inventory result
- Follow the rules; understand and comply with all company policy, procedures and operations
- Maintain merchandising standards and execution
- Lead training, motivating, building and developing sales associates, BOH team and key holders
- Be the role model the Moose Knuckles culture with all crew members and deliver a genuine and high level of service to our customers
- Be part of creating a culture where employees are engaged in areas of product, merchandising, operations, customer service, sales and growth
- Manage your team through effective development, observation and coaching
- Know the ins and outs of HR policy and adhere to an enjoyable yet professional environment
- Epic selling skills, and willingness to get your hands dirty with your team to get the job done
- Honour Moose Knuckles values of diversity and inclusion in every area of the business
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Some Of What You’ll Need
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- 3-5 years of retail management experience as a Store Manager or senior Assistant Manager
- Excellent leadership skills, strong communication and teamwork
- Dynamic, customer-oriented
- Sales-driven
- Proven analytical skills
- Professional attitude and behavior; versatile, proactive and the ability to work under pressure
- Passion for the brand
- An appreciation of fashion, product knowledge and quality
- You are so detail-oriented, a piece out of place is a BIG deal
Responsibilities
- Provide leadership and direction to a team of people
- Manage operations and finances of business
- Recruit and train new hires on business practices
- Drive development of employees
- Ensure that quality of work or service is maintained
Qualifications
- Management and Customer Service experience
- Strong administrative skills
- Demonstrated ability to lead
- Comfort working with budgets, payroll, revenue and forecasting
- Strong communications skills
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