Belmond
General Manager
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General Manager - The Britannic Explorer
As the General Manager of The Britannic Explorer, you will embrace and deliver the Vision of Belmond, be responsible for strategic planning, efficient operations, and leadership, and strive towards Belmond's brand strategy of being the number one luxury travel experience in the world. This is an exciting opportunity for a dynamic leader with a passion for excellence and storytelling in travel, a strong cultural awareness, and an unswerving approach to maintaining standards.
If you're looking to develop your skills and be part of the future of luxury, this is your moment.
Primary Responsibilities
- Set ambitious goals for the business.
- Contribute to short and long-term organizational planning and strategy and drive Company initiatives.
- Develop business strategies, including new business opportunities.
- Work towards ensuring high levels of Employee engagement, as well as positively contribute to the Employee engagement levels of the Company overall.
- Create a work environment that is high in employee morale and provides constant learning and development.
- Guide employees to work as a well-functioning team, able to set examples and foster inter-departmental relationships.
- Liaise regularly with key providers of business to the product to create and maintain positive relationships.
- Plan, forecast, and budget the revenues and costs for the businesses.
- Allocate funds, authorize expenditures, and assist in planning budgets for departments.
- Exceed guests' expectations through establishing a dynamic service culture within all teams.
- Implement measures to ensure that sustainability is at the forefront of all operations and considered in all decision making.
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About Us
The Britannic Explorer is England and Wales' first luxury sleeper train, offering beautifully designed three- or six-night journeys from London through Cornwall, the Lake District, and Wales. Blending timeless rail heritage with modern British style, exceptional dining, curated destination experiences, and restorative wellness, it celebrates the art of slow travel and creates unforgettable moments for guests on board and beyond.
The Belmond & LVMH Family
Britannic Explorer is proud to be part of LVMH, and the Belmond global collection of iconic hotels, lodges, trains, and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
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Requirements
What You Bring:
- Relevant senior level experience within the luxury hospitality industry.
- A business and/or hospitality related qualification (BA/MBA).
- Experience of consistently driving Excellence and reaching LQA targets.
- Strong Leadership skills to manage and motivate the team as well as strong team spirit.
Benefits
What We Offer:
At Britannic Explorer, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks, and benefits including:
- Competitive salaries and insurance plans.
- Complimentary and preferred rate experiences at our iconic destinations.
- Wellness programs.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
This is your moment. Apply today!
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