Village Hotels
General Manager
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The Role
Outline
Launching a massive new hotel takes a village. Right now, one of our brilliant existing Managers is laying the groundwork, building the initial teams, and getting ready to open the doors in February. But very soon, they will be handing the keys over and heading back to their home hotel. We are looking for a General Manager to take the baton, step into this freshly launched property, and drive it to absolute commercial and cultural dominance.
Why Village?
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating lively spaces for our guests to work, eat, relax, and play.
We need a leader who completely GETS our mission. We are looking for a highly commercial, emotionally intelligent General Manager who leads from the front, knows every team member by name, and treats their hotel like their own personal business. If you have the operational pedigree to run a massive, multi-faceted venue and the human touch to inspire a huge team, we will give you the total autonomy to make Sheffield your masterpiece.
How the Village Thrives
We live our culture through three simple commitments:
- We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
- We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
- We Care: We care about our impact on guests, the community, and each other.
Your Remit: What You Will Actually Be Doing
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We do not want a GM who hides in a back office looking at spreadsheets all day. We want a visible, dynamic leader. We trust you to handle:
- The Commercial Drive: Owning the P&L. You will deliver the group strategy, smash your budgeted EBITDA and Revenue targets, flex payroll intelligently, and drive serious on-site sales across every single department.
- The Cultural Leadership: Building the pipeline. You will create an intensely engaged, highly motivated team. You aren't just managing; you are mentoring, with a personal passion for developing your Heads of Department and internally promoting your superstars.
- The Brand Excellence: Setting the standard. You will champion our brand standards relentlessly, maintaining an intensity around excellence that drives your Review Pro scores, Health & Safety audits, and financial compliance over the 85% mark.
- The Local Network: Putting us on the map. You will network the Sheffield community brilliantly, building close relationships with local businesses to ensure our Pub & Grill, V Works, and Leisure Club become the ultimate local hotspots.
How We Succeed Together
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the absolute freedom to design your local strategy and run your hotel. You will have robust support from your Regional Director, but we hire experts so we can get out of their way. We champion teamwork, hate corporate red tape, and desperately want you to succeed.
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Selling Our Executive Package
- The Compensation: A highly competitive GM salary of £75-8k Basic, plus a massive, achievable bonus scheme designed to seriously reward your commercial success.
- Health & Wealth: A 5% matched Aviva Personal Pension Plan (you put in 5%, we match it), plus full Private Medical Insurance, Life Assurance, and discounted dental cover.
- The Lifestyle: Complimentary full leisure club membership for you and a friend (worth £1,500 annually), a monthly well-being programme, and a 24/7 Employee Assistance Programme.
- Hotel Stays & Time Off: Discounted stays from £35 based on two sharing across our 35 properties, plus a Holiday Purchase scheme.
- Food & Drink: 50% discount on Food and Drink purchased at any Village Hotel to use with your friends and family.
- Financial & Extras: Access to our Electric Car Salary Sacrifice scheme, flexible financial wellbeing support via Wagestream, High Street discounts, and your birthday off guaranteed.
Ready to Lead Sheffield?
We are looking for a heavyweight hospitality leader who is fiercely commercial, wildly passionate about people, and completely ready to embrace the Village culture. If you know how to build a fiercely loyal team and want to put your name on our newest flagship property, we want to hear from you.
Bring your brilliant leadership, your commercial drive, and your ambition. Hit apply, tell us why you are the perfect General Manager for Sheffield, and let's see if our energies align.
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