VISSPO
General Porter
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Job Description
Overview
The Portering departments at NHFM, Northumbria Specialist Emergency Care Hospital, provide a variety of services to patients and departments, including maintaining a safe environment for patients and staff, the provision of a high-quality, efficient, customer-oriented Portering service, and compliance with the Trust Patient Confidentiality Policy.
Main Duties
- Assist in the direction of patients and visitors.
- Conveyance and movement of patients by wheelchair, stretcher, etc.
- Collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment, and records to designated areas.
- Sorting of incoming mail and franking of external mail as required.
- Reception and movement of medical gas cylinders within Health and Safety guidelines.
- Removal of refuse from waste bins located outside the hospital entrance on a daily basis.
- Daily cleaning of external areas situated at hospital entrances.
- Conveyance of deceased patients to the Mortuary.
About Us
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provides specialist project management services for large and small capital developments, estates maintenance, and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck, and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.
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Job Details
- Date posted: 26 September 2026
- Pay scheme: Agenda for Change
- Band: Band 2
- Salary: £25,272 per annum
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: 319-8295732JN-HAS
- Job location: Northumbria Specialist Emergency Care Hospital, Northumbria Way, Cramlington, NE23 6NZ, United Kingdom
Job Description
Job responsibilities
- Provide a comprehensive Porter service to all Wards and Departments on site.
- Be flexible in approach to work and undertake other duties assigned under the role.
- Provision of a high-quality, efficient, customer-oriented Portering service and compliance with the Trust Patient Confidentiality Policy.
- The job role requires that the post holder will either undertake the role of porter or security guard during their shift.
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Person Specification
Qualifications
Essential
- General education
Experience and knowledge
Essential
- Conflict resolution/Physical intervention techniques.
Desirable
- A sound knowledge of Portering procedures, and the ability to follow procedures to ensure effective and efficient security systems.
- Previous experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
- Employer name: Northumbria Healthcare NHS Foundation Trust
- Address: Northumbria Specialist Emergency Care Hospital, Northumbria Way, Cramlington, NE23 6NZ, United Kingdom
- Employer's website: https://www.northumbria.nhs.uk/ (Opens in a new tab)
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