Betsi Cadwaladr University Health Board
General Porter
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Job Overview
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
We currently have an opportunity in our Portering Services Department for an enthusiastic, motivated individual to work within the Glan Clwyd Hospital and across Community sites.
The post holder will respond to requests for the movement of patients and goods in an appropriate and timely manner to provide a comprehensive and efficient service. This will involve the lifting, transferring, pushing and pulling of substantial weight with the assistance of mechanical aids where a risk assessment has identified the need to use them; these may include sack and pallet trucks, driven and hand held tugs / mechanical movers, stairwell climbers.
This is a physically demanding but rewarding role.
If this all sounds like you and you have the drive and enthusiasm to make a difference with a key sense of customer care and focus to deliver, we want to hear from you today.
Main duties of the job
Portering Services provides essential support to all areas of the hospital.
The porter will be expected to react to the various challenges within the working environment. The workload changes daily but may increase due to external influences including the environment, weather, patient capacity, patient flow, etc.
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The porter will work as part of a team contributing to the smooth running of the service. They will provide an efficient and effective response to requests for patient movement, assistance in emergency situations, collection and delivery of samples and medicines etc., all whilst ensuring that other scheduled tasks such as delivery of meal trolleys, linen, goods and mail etc. are carried out in a timely manner.
Many of the tasks are generally routine but the daily functioning of the service may be unpredictable therefore a flexible approach is essential and the post holder will be expected to use their own initiative.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
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Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Experience
Essential criteria
- Experience in a similar post
Aptitude And Abilities
Essential criteria
- Able to Demonstrate good communication skills
- Communicate sensitively and act calmly in difficult circumstances
Values
Essential Criteria
- Able to demonstrate competence with people who may be upset or anxious
Other
Essential criteria
- Able to lift and push and pull substantial weights for extended periods
- Able to cope effectively with distressing situations including death
- Able to travel within the geographical area
- Flexible approach to work and work all shifts including weekends, nights and Bank Holidays
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