NHS University Hospitals of Liverpool Group
General Services Manager
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General Service Manager Responsible for Critical Care and Theatres at the Royal Liverpool Hospital
Band 8a - Permanent, Full Time Hours
We are looking for a General Service Manager to join the Critical Care and Theatres team based at the Royal Liverpool Hospital site.
The Postholder Will
- Drive improvements in operational performance and planning
- Work closely with other care group leads within the division, colleagues across other divisions, and external partners to enable the achievement of the trust objectives.
- Assist with the delivery of service strategy
- Have the ability to analyse complex data/situations
- Have management experience in overseeing the performance of teams.
- Monitor existing patient-centred clinical operational strategies and plans and ensuring that systems and processes are in place and adhered to.
- Lead plans, operational change, and strategies within their service and provide support across the care group.
- Support work to drive the strategic direction and policy setting for the service within the context set by the Care Group leadership team.
- Have oversight of the service-level budgets and ensure that the financial requirements of the service are effectively managed.
- Manage workstreams to ensure achievement of the CIP target for the specialty/specialities.
- Have line management responsibility for the staff at Band 7 and below within their specialty area.
- Demonstrate management skills.
- Provide a visible and accessible presence ensuring the delivery of the overall service priorities and objectives
- Deputising for the Head of Operations
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NHS University Hospitals of Liverpool Group (UHL Group)
UHL Group was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in the region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
We operate from five hospital sites:
- Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.
- Broadgreen Hospital is home to several elective surgical, diagnostic, and treatment services, together with specialist patient rehabilitation.
- Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology, and respiratory medicine, both in the hospital and out in the community.
- Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year.
- The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.
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For Further Details / Informal Visits Contact:
- Name: Alexandra Burgess
- Job Title: Head of Operations
- Email Address: alexandra.burgess@uhliverpool.nhs.uk
- Telephone Number: 01517063503
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