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Neev

Genesys cloud Consultant

London
Posted about 15 hours ago
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ESSENTIAL EXPERIENCE

  • 10–15 years of contact centre / CCaaS consulting experience, with the majority focused on Genesys.
  • Proven, hands-on Genesys implementation experience within the insurance sector.
  • Demonstrable experience migrating clients to Genesys Cloud, end to end.
  • Strong track record of delivering agent time efficiencies and improving both agent and customer experience, backed by measurable outcomes.
  • Exposure to building AI-enabled components on top of Genesys Cloud.
  • Excellent client-facing, stakeholder management and communication skills at a senior level.
  • Based in London with the ability to work on-site in the City of London three days per week.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

NICE TO HAVE

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  • Experience with other CCaaS platforms (e.g. NICE, Amazon Connect, Five9, Twilio).
  • Relevant Genesys Cloud certifications.
  • Experience integrating contact centre platforms with CRM, workforce management and core insurance systems.
  • Experience within a consulting or systems integrator environment.
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Skills

Genesys Cloud
CCaaS Consulting
Insurance Sector Implementation
Client Migration
AI Components
Stakeholder Management
CRM Integration
Workforce Management
NICE
Amazon Connect
Five9
Twilio

Location

London, England, United Kingdom

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