Mason Blake
GERMAN-SPEAKING CLIENT SERVICES SPECIALIST
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GERMAN-SPEAKING CLIENT SERVICES SPECIALIST
Institutional Pensions & LDI | Fund Platform Relationship Management
The Opportunity
Our client is a global institutional investment manager with a well-established presence across UK and international pensions and LDI markets. Following a recent acquisition, the business is centralising functions across the wider group, creating a newly shaped opportunity within its Client Services team.
This role sits within a team of 20+ professionals spanning UK and international markets, all focused on pensions and LDI. It's central to the firm's German institutional business, managing relationships with the regulated fund platforms through which German pension schemes invest, where the investor selects the asset manager and the platform establishes and administers the fund on their behalf.
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The Role
A client-facing, relationship-driven position working closely with the wider relationship management team:
- Act as the main point of contact for fund platform relationships, managing day-to-day servicing and queries
- Build strong, trusted relationships directly with platform contacts
- Work closely with internal relationship teams for a joined-up client experience across the German institutional client base
- Support onboarding and ongoing servicing of German pension scheme mandates
- Act as a knowledgeable escalation point on platform-related processes
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About You
- Fluent German speaker (business proficiency essential), strong written and spoken English
- Prior experience in client services, relationship management or an institutional client-facing role within asset management preferred
- Knowledge of the German institutional pensions market and/or fund platform structures is a strong advantage
- Early career, keen and commercially sharp, confident building relationships from scratch
- Strong communicator, able to build credibility quickly with external stakeholders
- Highly organised and comfortable working across multiple stakeholders in an evolving business
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