Crisp Recruitment Ltd
German Speaking Customer Service Advisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
German Speaking Customer Service
Salary: £30,000
Location: Hatfield
Benefits: Company bonus – 10% (£3000)
25 days holiday, Pension, Private Medical, Hybrid working – 1-day a week
Hours: Monday to Friday 9am to 5pm
Duration: Permanent
Our Client, a global market leader and a reputable, well-known brand, has an exciting opportunity for Customer Services in their German marketplace. You will contribute to supporting all aspects of the customer services provided.
This role requires a German Speaker and would really suit someone who is confident, sociable, proactive, and enjoys taking ownership of their work. Previous business degree would work really well for this opportunity but is not essential.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities:
- Looking after the German marketplace
- Experienced in delivering high-quality customer service via phone, email, and face-to-face, ensuring every customer receives a professional, friendly, and efficient experience.
- Confident in handling customer enquiries, resolving issues promptly, and managing complaints with empathy while maintaining a positive customer journey.
- Skilled in processing orders, updating customer records, coordinating with internal departments, and ensuring accurate, timely completion of all administrative tasks.
- Strong organizational and communication skills, with the ability to prioritize a busy workload, meet deadlines, and maintain excellent attention to detail.
- A proactive and personable team player who builds strong customer relationships, consistently achieves service standards, and contributes to improving customer satisfaction.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Attributes:
- Fluent German/bilingual
- A fast learner, who enjoys taking on new responsibilities
- Fantastic telephone manner, confident and engaging
- Confident conducting with script and relaying information
- Highly organized, dependable, and professional, with the ability to cope well in a fast-paced environment
Thank you for your interest in this vacancy, advertised by Crisp Recruitment, acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills