Alexir Partnership
Gifting Account Manager
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Job Opportunity at Alexir Brands
An exciting opportunity has arisen within Alexir Brands, our specialist high end gifting department within the Alexir Partnership based at our Uckfield site.
We are looking for a dedicated, hardworking individual to join our friendly team. This role offers a unique opportunity to manage relationships with key accounts, oversee stock management, and support the production of bespoke gifts and hampers. You will be a crucial part of our operation, ensuring smooth communication between our suppliers, design teams, and clients to deliver a premium product through our brand ‘Todhunter England’.
This role will provide the training & opportunity for progress within the Alexir Partnership for the right candidate.
Key Responsibilities
- Building strong relationships with key UK retail and corporate clients.
- Building relationships with international suppliers to add value to the Todhunter collection.
- Raising purchase orders (POs) and ordering components from suppliers to meet production requirements.
- Managing Alexir Brands’ stock and supporting with production planning to ensure timely delivery.
- Working closely with key retail customer service teams to resolve queries.
- Learning the financials of the business to raise costs to external customers.
- Investigating and resolving customer, supplier, and production queries.
- Working with the Todhunter Design team to support initial design work, photoshoots, and creative projects.
- Supporting marketing activity alongside the team.
- Assisting with Todhunter social media and e-marketing streams.
- Uploading new gifts to Todhunter and other e-commerce websites.
- Working on-site with key suppliers during the Todhunter Christmas season.
- General office administration as required.
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Ideal Candidate Profile
We are seeking a career-minded, proactive, and ambitious professional who thrives in a fast-paced environment
- Confidence working with customers and suppliers.
- A positive “can-do” attitude with a proactive approach to problem-solving.
- Self-motivated, able to work independently and as part of a team.
- Excellent attention to detail and ability to manage multiple tasks efficiently.
- Good customer service skills with a professional and approachable demeanour.
- Proficiency in Microsoft Office applications.
- Previous experience in a manufacturing environment is preferable.
- Experience in Gifting is beneficial but not essential (full training provided).
- Ability to work to tight deadlines in a high-pressure environment.
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Job Details
- Job Type: Full-time
- Working Hours: Monday – Friday, 08:30 – 17:30
- Salary: TBC
Working Environment
At Alexir Brands, we work with Major UK and International brands to create high-quality gifts and hampers for the UK market place. Our environment is friendly, team oriented & supportive & fast paced.
- Modern office with a strong team spirit and camaraderie.
- Supportive, team-focused culture where collaboration is encouraged.
- Fully trained and experienced team with high attention to detail and skill development.
Why Join Us?
This is an excellent opportunity to be part of a growing business, with a clear career progression path and supportive training, and part of a successful employee-owned group of businesses. If you have the drive, enthusiasm, and organisation to excel in this role, we’d love to hear from you!
Apply today and become part of a forward-thinking company that values its people and rewards success.
Employee Benefits
- Employee Ownership Scheme: After one year of service, employees become Partners in the company and share in annual profits.
- 24 days holiday per annum (excluding bank holidays).
- Sick Pay Scheme & Income Protection.
- Pension Scheme & Death in Service Benefit.
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