L'Oréal
Giorgio Armani Face Designer, Selfridges London (37.5 Hours)
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Giorgio Armani Beauty is The Hot Premium Brand of the future. We are a leading luxury designer brand in flagship department stores with make-up and service as the competitive advantage.
To be a Face Designer you must be a dynamic, motivated individual who has a proven track record of consistently achieving results of all goals set. A person who also has a true passion for being part of a team, ensuring success whilst at all times protecting the luxury of the brand image.
Key Responsibilities
- Ensure your monthly target is met
- Have a strong focus on link selling and the recruitment of new customers
- Meet your Master Product target
- Meet your Masterclass target
- Conduct consultations to the highest levels and always invite clients back for a follow up appointment
- Use samples effectively and meet and greet/ traffic stop all clients
- Build strong & positive relationships with the team, store management, RBM & Head Office
- Closely monitor stock holding levels, raise & rectify stock issues following retailer guidelines
- Follow & implement company merchandising guidelines
- Ensure all paperwork is completed and submitted within deadlines
- Display high levels of customer service
- Follow grooming guidelines
- Be flexible with rota management and maintain a positive demeanour at all times
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Commerciality
- Gain market share for the brand – improve ranking
- Competitor awareness – new products (innovation), eventing, marketing, media etc
- Business to business networking – build new customer base
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Brand/ Product Awareness
- Identify & promote the USP of the brand
- Constantly develop knowledge of the brand and competitor brands & products
- Offer creative ideas to generate new business
- Successfully plan & execute key product launches
- Showcase brand and maximise all opportunities in store
Interacting Effectively
- Offer excellent customer service to all internal & external customers
- Create high profile relationships with staff, store & customers
This list is not exhaustive
Key Relationships
The Team / Business Manager / Head Office / Personnel / Marketing
Retail Business Managers / Sales Managers / Store Managers / Training Manager
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