Sunshinegun
Global Account Director
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About Sunshinegun
At Sunshinegun, heartfelt and hard-working work go hand in hand. We create passionate, inspired solutions that open doors, drop jaws and grow businesses. Because we believe that beautiful brands have the power to illuminate and change the world.
The successful candidate must hold valid immigration status or a visa for the UK.
Role Overview
You will be responsible for delivering some of the agency's most strategically important global accounts.
This role exists to connect strategy, creativity, culture and execution into one seamless client experience.
You will be responsible for leading design projects across multiple channels. You will ensure that client objectives are translated into work that is strategically sound, creatively distinctive and commercially effective.
This is not a traditional account management role.
We are looking for someone who can lead teams, shape thinking, challenge briefs, build client confidence and create the conditions for exceptional work to happen.
You will oversee the day-to-day running and long-term growth of key accounts including brands across hospitality, telco, FMCG, travel and lifestyle sectors.
Key Responsibilities
Client Leadership
You will lead client relationships by:
- Acting as a trusted senior advisor to clients.
- Building strong relationships with key stakeholders across multiple levels of client organisations.
- Understanding client business objectives and translating them into actionable agency plans.
- Leading status meetings, strategic discussions and senior client conversations.
- Identifying opportunities for growth, innovation and added value.
- Managing client expectations confidently and proactively.
- Ensuring all work is delivered to a consistently high standard.
Integrated Campaign Leadership
You will oversee design projects by:
- Leading the development and delivery of design execution across multiple delivery channels, ensuring work is connected across channels rather than operating in silos.
- Collaborating with strategy, creative, digital and ops teams to shape design direction.
- Maintaining quality and consistency from briefing through to delivery.
- Ensuring recommendations are rooted in audience understanding, cultural relevance and commercial objectives.
- Helping teams move from ideas to execution effectively.
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Strategic Consultancy
You will strengthen the quality of thinking across accounts by:
- Challenging briefs and identifying opportunities clients may not yet see.
- Supporting the development of campaign strategies and communications plans.
- Bringing together insight, creativity and commercial understanding.
- Helping teams identify the cultural and audience context behind recommendations.
- Ensuring work aligns with broader client business objectives.
- Contributing to workshops, planning sessions and strategic reviews.
Commercial Management
You will take ownership of account performance by:
- Managing account profitability and commercial health.
- Overseeing budgets, scopes of work and resource planning.
- Identifying opportunities for account growth and additional projects.
- Supporting forecasting and revenue planning.
- Ensuring projects are delivered efficiently and profitably.
- Maintaining strong financial discipline across accounts.
New Business and Agency Growth
You will contribute to agency growth by:
- Supporting pitches and business development opportunities.
- Helping shape integrated responses to client briefs.
- Identifying opportunities to expand existing client relationships.
- Contributing to agency marketing, thought leadership and industry profile.
- Bringing external perspectives and inspiration into the business.
Team Contribution and Ways of Working
As part of the senior team, you will be expected to:
- Communicate clearly, confidently and proactively.
- Build strong relationships across departments.
- Take ownership of challenges and drive solutions.
- Balance strategic thinking with operational excellence.
- Support wider agency development and culture.
- Champion collaboration across client services, creative, digital, ops and strategy teams.
- Lead with accountability, positivity, energy and integrity.
- Maintain exceptionally high standards for both work and client experience.
- Act as a role model for agency values and behaviours.
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Skills, Experience and Mindset
We are looking for an experienced client leader with a strong understanding of design-led projects, communications and culture-led campaigns.
The ideal person will have:
- Significant experience within a design agency environment.
- Experience managing integrated campaigns across multiple channels and disciplines.
- Strong client relationship management skills.
- Experience leading and developing teams.
- Strong commercial and financial management capability.
- Excellent presentation and communication skills.
- The ability to confidently challenge and influence senior stakeholders.
- A strong understanding of culture, communications, digital and audience behaviour.
- Experience working with high-profile brands and complex stakeholder groups.
- Strong organisational and project leadership skills.
- A proactive, solutions-focused mindset.
What Success Looks Like
A successful Account Director at Sunshinegun will:
- Build trusted, long-term relationships with clients.
- Deliver integrated work that clients want to buy more of.
- Create an environment where great ideas can thrive.
- Contribute to a high-performing team that consistently delivers excellent work.
- Balance creative ambition with commercial discipline.
- Identify opportunities before clients ask for them.
- Strengthen the agency's reputation through the quality of work and service delivered.
- Help grow both client accounts and agency revenue.
- Be viewed internally and externally as a strategic partner, not simply an account lead.
- Leave every account stronger than you found it.
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