HSBC Global Services Limited
Global Assessment Solutions Partner
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Join HSBC and Fulfill Your Potential
We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an individual to join the team Global Assessment Solutions Partner.
Why This Role Exists
Our cultural ambition is high performance with care, and assessment is where that ambition becomes real. It shapes who succeeds here and how people experience some of the most important moments of their careers.
Sitting in our Behavioural Science & Research team, you’ll lead how the bank assesses people. Your goal is to make assessment consistent, fair and evidence-based everywhere we use it. You’ll test what works, retire what doesn’t, and turn assessment data into insight that shapes workforce planning, leadership development and internal mobility.
What You’ll Be Doing
- Set the standard. Assessing not just what people deliver but how they deliver it, consistently across every business and region
- Build the evidence base. Design and run validation studies, adverse impact analyses and experiments to find out which assessments predict performance, and use the findings to guide future strategy
- Bring in the best of assessment innovation. Evaluate and pilot emerging approaches, including AI-enabled, game-based and skills-based assessment, with rigour and without hype
- Turn data into decisions. Connect assessment data with performance, mobility and retention outcomes, and integrate assessment with core talent systems so that leaders get insight they can act on
- Assess with care. Make sure every assessment is fair, transparent and a positive experience for the people taking it, and define how assessment data is collected, shared and used in line with ethical, legal and professional standards
- Shape the market. Set the bar for external psychometric and assessment providers, from selection through to ongoing performance and evidence of validity
- Partner and influence globally. Advise senior stakeholders and business-aligned talent teams on complex assessment challenges, help them embed assessment into decisions well, and lead regional implementations at scale
- Build capability. Upskill colleagues in assessment science and evidence-based practice so that better decisions outlast any single project
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What You’ll Bring
- Deep expertise in psychometrics, occupational or organisational psychology, and assessment design
- Hands-on experience designing and analysing validation and fairness studies
- Strong quantitative skills; experience with R, Python or similar is a plus
- A track record of translating research into practical solutions that are adopted in complex, global organisations
- Informed curiosity about emerging assessment technologies, including AI, and a clear view of their risks
- The credibility to influence senior leaders and to challenge vendors constructively
- A personal approach that reflects high performance with care: high standards, delivered with respect for the people affected
- Chartered or registered status (e.g. BPS, HCPC) is desirable
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About HSBC
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
- Email: hsbc.recruitment@hsbc.com
- Telephone: +44 207 832 8500
London Office Relocation
Between January and April 2027, many office-based HSBC employees in London will move from either 8 Canada Square or Queen Victoria Street to one of our new sites at St. Paul’s or Canary Wharf. Depending on when they join, successful candidates may start at an existing office before moving or join directly at a new location. The specific location cannot be confirmed at advert stage and will be discussed during the recruitment process. This does not apply to branch-based or HSBC Innovation Bank roles.
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