• Creating a differentiated client experience throughout the onboarding and due diligence stages – generating client documentation based on client type, scope, structure; entire KYC/CIP due diligence for client, contract negotiation and execution, product setup, client trainings, seamless go-live
• Partner with, and enable Coverage, by orchestrating across internal partners including Legal, Risk, Compliance to cater to clients of varying complexity, across jurisdictions and industries.
• Work closely QA and second line control teams to ensure correct application of policy across client onboarding, and also ensure change management.
• Work with onboarding processes on product change management and identify efficiencies to streamline steps, reducing overall go-live timeline for clients.
• Unblock any issues and challenges that may arise for clients or with internal deliverables; be creative with problem solving, collaborating across teams.
• Keen acumen on risk and controls, processes and procedures, to ensure we deliver value to our clients in a robust and compliant manner.
• Establish effective communication channels and governance, both with client as well as internal stakeholders, to ensure transparency on status, blockers, milestones – driving accountability and clarity across all parties.
• Work closely with servicing teams as the client goes live, through early-stage support, ensuring a seamless transition for the client as they move from a pre-go-live to business-as-usual mode.
• Be a go-to person for leadership team for any matters related to the client’s pre-go-live journey.
• Assist in training, leading and developing junior team members, enabling them to offer their best potential as a holistic team.

Qualifications Required

• BA/BS degree.
• 3+ years of professional experience, 1+ years in a client-facing role.
• Established expertise in KYC/CIP due diligence and expertise across US, UK, and European policy.
• Familiarity with policy nuances for transaction banking clients is an added advantage.
• Strong project management skills, with innate ability to create organization and structure.
• Process oriented thinker, with the ability to simplify and streamline complex processes.
• Strong communication and interpersonal skills; ability to forge deep relationships with colleagues and clients.
• Thrives in a fast paced, dynamic environment, with a passion to learn at exponential pace.
• Experienced in building and training team members; leading by example.

About Goldman Sachs

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