Oliver James
Global Bid Coordinator
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We're building the future of how the Oliver James Group wins and grows client partnership - and we're looking for a Global Bids Coordinator to help make this happen.
At Oliver James, we're transforming how we win and grow client partnerships and we're looking for a Global Bids Coordinator to help shape that journey.
Group Operations
Group Operations is where innovation, transformation and scalable capability come together to support our global recruitment and consulting business. Based in Manchester, working as a small, high-performing team alongside our Global Operations Coordinator, we create the infrastructure, processes and technology that enable Oliver James to grow, operate smarter and deliver exceptional experiences for our clients.
As we continue to evolve, we're investing in a smarter approach to bids, tenders and client requests - combining commercial expertise, AI and automation to deliver faster, higher-quality responses and a world-class client experience.
Overview
Reporting to the Head of Operations, this is an exciting opportunity to play a key role in transforming how a global recruitment and consulting business responds to client opportunities.
This isn't a role where you'll simply complete another questionnaire before moving on to the next. You'll take ownership of live client responses while helping to build the smarter systems, content and technology that sit behind them.
You'll help us evolve from a traditional bid function into an AI-enabled capability, where technology takes care of repetitive tasks and our people focus on insight, collaboration and winning work.
Whether you already have experience in bids and proposals or are looking to build a long-term career in this growing profession, we'll invest in your development through coaching, exposure to global projects and opportunities to pursue recognised professional qualifications, including the Level 3 Bid and Proposal Coordinator Apprenticeship, supported through our Apprenticeship Levy where appropriate.
To perform this role well:
We’re looking for someone who is curious, organised and excited about finding better ways of working.
- Someone who doesn’t just accept "the way things have always been done" but asks: "How can we make this faster, smarter and better?"
- You enjoy solving problems, communicating clearly and bringing structure to complex tasks.
- You're interested in how technology and AI can improve the way work gets done and you're comfortable challenging the status quo to deliver better outcomes.
You may already have experience in bids, tenders, recruitment, operations or professional services. Equally, you may come from a content, project coordination, knowledge management or process improvement background and be looking to develop a career in bids and proposals.
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Most importantly, you're someone who enjoys learning, embraces change and wants to be part of building something new.
You’ll bring:
- A strong interest in AI, automation and emerging technologies, with confidence adopting new tools and finding smarter ways of working.
- Excellent written communication skills and the ability to translate technical or business information into clear, compelling responses.
- Strong organisational and project coordination skills with the ability to manage multiple deadlines.
- Curiosity about AI, automation and emerging technologies
- Strong attention to detail and a commitment to delivering high-quality work
- The ability to build positive relationships with stakeholders across sales and operations.
- An analytical mindset, using data and insight to identify trends and opportunities for improvement.
Experience that we see as an advantage:
- Experience completing bids, tenders, DDQs, RFPs or client questionnaires.
- Experience within recruitment, professional services or another B2B environment
- Knowledge of content management or document libraries
- Exposure to AI-enabled bid platforms or knowledge management tools (e.g. AutoGenAI, Proposify, RocketDocs).
- Experience producing management information, dashboards or client insight reports.
An insight into some of your responsibilities:
Bid Delivery
- Coordinate and manage client DDQs, RFPs, RFIs, supplier questionnaires, security assessments and ESG requests.
- Produce compelling, accurate and client-focused responses.
- Use AI-enabled platforms to generate high-quality first drafts and improve efficiency.
- Coordinate reviews with subject matter experts and ensure submissions are completed accurately and on time.
- Monitor bid activity, deadlines and submission performance.
AI, Technology & Automation
- Help shape Oliver James' AI-enabled bid capability.
- Identify opportunities to automate repetitive activities and improve efficiency.
- Build prompts, workflows and smarter ways of working using emerging technologies
- Explore new tools that improve quality, consistency and speed.
Knowledge & Content Management
- Experience completing bids, tenders, DDQs, RFPs or client questionnaires.
- Own and continuously improve our central bid content library.
- Capture expertise from across the business and convert it into reusable, AI-ready content.
- Maintain governance, version control and document quality.
- Identify opportunities to improve response quality through content analysis.
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Client Insight & Market Intelligence
- Produce insight that helps us understand client expectations and market trends.
- Analyse questionnaires and tender requests to identify recurring themes and future opportunities.
- Monitor developments across ESG, compliance, security and procurement to strengthen future responses.
- Develop reporting on bid activity, turnaround times, automation and content reuse.
Why this role is different
We're not looking for someone who wants to spend their days copying and pasting answers into spreadsheets.
We're looking for someone who sees every client request as an opportunity to improve the system behind it.
You'll be part operator, part innovator delivering exceptional client responses today while helping us build the intelligent, AI-enabled bid capability of tomorrow.
Your success will be measured by the impact you create: reducing manual effort, improving quality, increasing speed and helping Oliver James, globally continue to stand out in an increasingly competitive market.
What makes this exciting:
- The opportunity to build a capability from the ground up.
- Exposure to AI, automation and emerging technology.
- The chance to work directly with senior stakeholders across an international business.
- Investment in your professional development, with opportunities to pursue recognised qualifications and a long-term career in bids, proposals and commercial operations.
- A role where your ideas can genuinely change how we operate.
OJ Rewards
The salary for this role is dependant on experience, in addition, just some of the benefits Oliver James offers:
- Hybrid Working (3 Days Office, 2 Days Home)
- 25 Days Holiday
- Extended Lunch Break (Gym + Exercise)
- Discretionary quarterly bonus (after successful probation pass) (subject to performance and objectives delivery)
- Professional Qualification Pathway in Level 3 Bids and Tenders (after successful probation pass)
A full Benefits Brochure is available on request.
Great Mind’s Don’t Think Alike
That’s why Oliver James reflects the incredible diversity of the people who work here. Oliver James is committed to equal opportunity. We value and embrace diversity and inclusion of all team members. If you wish to discuss potential accommodations related to applying for employment with Oliver James please contact people@oliverjames.com.
We want you to love Oliver James
Come and find out more about Oliver James, our People, Our Culture, Our Values at https://workforus.oliverjames.com/
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