Boston Consulting Group
Global Change & Communications Senior Specialist - Digital Products
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation—inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
We are seeking a candidate to join our Change Management and Communications Center of Expertise (CoE) to support product portfolios focused on delivering our digital workforce experience to employees. This role brings change management knowledge and experience collaborating with agile product delivery teams. You will collaborate with a team of specialized experts to shape how BCG employees work, make decisions, and adopt digital products. You will partner with other change managers & specialists in the CoE to identify, use, and contribute to best practices and lessons learned. Please note that this role is focused on company-internal (not client-facing) marketing, communications, and change management.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You are good at
- Executing change strategies & approaches for digital products, focused on driving and embedding the key behaviors that drive adoption
- Key change management behaviours including:
- Conducting stakeholder assessments and developing engagement plans to address and mitigate risks
- Conducting change impact assessments, identifying risks to delivery/adoption and creating practical and actionable mitigation activities
- Developing and delivering strategic user-framed communication plans
- Write, review, and send user-framed communications & content
- Developing training & enablement approaches & content
- Track change management & behavioral KPIs and metrics
- Engage with agile squads to understand roadmaps
- Proactively identify and clearly articulate upcoming change & behaviors needed to support the roadmaps
- Manage stakeholder expectations while working across multiple workstreams
- Collaborate with cross-functional teams, designers, and vendors to facilitate change activities
- Supporting the integration of behavioral science into change management strategies
What You'll Bring
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- 4-6 years of experience in a dedicated change management role (consulting and/or project management-based experience a significant plus)
- Change management certification a plus
- Experience operating in an agile operating model preferred
- Exposure to behavioral science or related disciplines, with interest in developing expertise further
- Excellent verbal and written communication. Fluent in English (writing, reading, speaking)
- University degree with demonstrated high academic achievement preferred
- Experience or passion for structuring and solving complex problems
Who You'll Work With
- Product Portfolio Leads
- Product Owners
- Product GTM, Change and Enablement CoE members
- BCG consulting teams
- BCG functional leadership
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E-Verify Employer. Click here for more information on E-Verify.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location