Godiva Chocolatier
Global Commercialisation Specialist
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Our Story
Family and ideas have always been our ingredients. Our founding families believed biscuits and chocolates could bring moments of happiness to the world. Their ideas have stood the test of time. Their spirit continues to inspire our future. It’s in the care and the craft we bake into biscuits and chocolates that have been loved for generations. And it’s in the fresh ideas, the new twists, flavours and textures we add to old and new favourites.
Our 16,000 colleagues across our global network of bakers, distribution sites and offices each bring their own unique, diverse experience. To bring happiness with every bite.
If you’re a part of the pladis team, you know what it means to bring it. Whether it’s resilience, team spirit or a go-getting attitude. Our courage and compassion. Our ownership. Our whole selves. We Bring it. Day in, day out.
Inspired by You
Our founders didn’t follow rules and recipes, they created them. We’re looking for fresh thinkers to help us create the next chapter for pladis.
pladis succeeds because of people like you. People who wake up in the morning excited to get to work. Who believe in themselves and their potential. Who want to grow as part of a global community of like-minded colleagues! Because growth is our oxygen and our fuel. And it’s our deep and abiding belief that growth comes from working together, helping each other out, always passionate about our purpose to bring happiness with every bite.
Our Purpose
Bring happiness with every bite!
It’s a purpose that every one of our colleagues, all around the world believes in. And while we’re all unique, we also share the same values.
Each of our values is important on its own. In combination they’re incredibly powerful.
Our values have deep personal meaning to us. They’re part of who we are and what we stand for as an employer.
Living our pladis values is a key part of success, look out for questions in your interview that link to these key pladis values.
Site Introduction
In 2021, pladis proudly opened the doors to our vibrant global hub, the MIU Campus. Located in the heart of Chiswick Park, West London. Just a short 5-minute walk from Gunnersbury Station, our campus is nestled within 33 acres of beautifully landscaped gardens, offering a welcoming and inspiring environment for all. Chiswick Park is home to both our UK and Global Corporate teams, bringing together diverse teams across the business.
What Will This Role Achieve?
The Commercialization Specialist plays a pivotal role in leading the end-to-end delivery of Godiva’s global innovation and renovation pipeline across channels, ensuring projects land on time, on cost and fully aligned to commercial and retailer requirements.
This role provides strong cross-functional leadership, connecting Brand, Commercial, R&D, Supply Chain, Packaging, Regulatory and Regional teams to deliver scalable, operationally robust product solutions that protect Godiva’s premium brand standards.
A defining element of the role is the ownership of global coordination for regional design requests, including intake, prioritisation and workflow management within the Global Design Studio. The Commercialization and Design Specialist acts as the central point of governance, ensuring that all packaging and design adaptations are properly briefed, resourced, executed and delivered with quality, consistency and transparency.
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Through disciplined project governance, effective cross-functional alignment and clear communication with regions, the Commercialization and Design Specialist ensures that innovation, packaging and artwork delivery are efficient, retailer-ready, and commercially viable. The role exists to enable Godiva to execute with excellence across channels, improving speed-to-market, consistency of creative execution and the overall quality of brand presence in stores around the world.
What Will Be Your Key Deliverables?
- Lead end-to-end delivery of global innovation and renovation projects across channels.
- Build structured project plans that manage critical paths, risks, interdependencies and regional launch timings.
- Guide cross-functional teams (Brand, Commercial, R&D, Packaging, Supply Chain, Finance) to move projects through Governance gates with clarity and discipline.
- Partner with markets to ensure product fit for customer requirements, retailers’ calendars, and category needs.
- Ensure all initiatives are optimised for the channel including retailer and regional compliance.
- Act as the central intake manager for all regional creative and artwork adaptation requests.
- Validate briefs for completeness, ensuring clear objectives and timelines.
- Run prioritisation sessions with the Design Studio to allocate resources based on global priorities, market urgency and available capacity.
- Maintain a live design request tracker covering status, SLAs, risks, bottlenecks, and approvals.
- Provide proactive communication to markets on feasibility, timing and any required trade-offs.
- Manage feedback loops between regional teams, Design Studio and Global Brand to ensure quality, consistency, and brand compliance.
Bring Your Experience.
Essential
- Project management experience
- Strong understanding of the design process, artwork creation, and production workflows.
- Managing stakeholders across multiple functions/regions
- FMCG experience
- Ability to navigate conflicting priorities and cultural differences
- Ability to manage multiple workstreams simultaneously while maintaining high-quality standards
- Proven capability organisational, planning, and timeline-management skills.
- Excellent communication and stakeholder-management skills.
- Ability to challenge constructively and translate marketing objectives into actionable, structured plans
- Commercial competence
- Proven leadership skills with the ability to influence, demonstrating high standards of honesty and integrity
- Be a confident, effective, and challenging communicator, and be able to demonstrate tenacity & resilience
- Conflict & issue resolution
What Will the Interview Process Be?
- Initial Telephone call with Talent Acquisition
- 1st stage interview – 45 minutes competency-based interview based on our company values and your experiences.
- 2nd stage interview – 90 minutes – a technical interview to understand your skill set/case study or presentation interview.
pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated!
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What Does pladis Offer You?
- Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme.
- Opportunity to self-enrol into Health Cash Plan
- Private medical Insurance (if eligible by grade)
- Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career.
- Stakeholder Pension Scheme
- Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme
- 25 days + bank holidays
- Holiday Enhancement Scheme
- 1 Volunteering Day per year
- Cycle to work scheme
- Discounted gym membership – Carlisle and Chiswick only
- Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services
- Access to Employee Assistance Programme
- Financial Wellbeing Support
- Access to great training and development opportunities
Our Values
- Purpose led – We’re energised and guided by our purpose to bring happiness with every bite
- Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.
- Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be better
- Resilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forward
- Collaborative – We gain strength from operating as one pladis, winning and succeeding together
Best Mix of Ingredients
pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.
Accessibility at Chiswick
Our Chiswick site has step-free access, accessible entrances and lifts between floors to support with individuals with mobility needs. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to receive other benefits and privileges of employment, and where possible to perform key job functions.
Godiva and Affiliates, Is an Equal Opportunity Employer
Godiva and affiliates, is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.
Search Firm Representatives Please Read Carefully
Godiva is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Godiva via-email, the Internet or directly to hiring managers at Godiva in any form without a valid written search agreement in place for that position will be deemed the sole property of Godiva, and no fee will be paid in the event the candidate is hired by Godiva as a result of the referral or through other means.
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